djo7613@hardy.u.washington.edu (Dick O'Connor) (06/13/90)
Has anyone got a good *working* number for Tech Support at Microsoft? (apparently, living in the same area code doesn't prevent busy signals!!) I'm trying to find out if/when Microsoft Bookshelf will support/coexist with WordPerfect 5.1, and the number they list (206) 454-2030 X112 (formerly (206) 882-8089) has been "busy" for three weeks. I'll try any number. Thanks for any help you can offer... "Moby" Dick O'Connor djo7613@u.washington.edu Washington Department of Fisheries *I brake for salmonids* "Moby" Dick O'Connor djo7613@u.washington.edu Washington Department of Fisheries *I brake for salmonids*
djo7613@hardy.u.washington.edu (Dick O'Connor) (06/16/90)
In article <3786@optilink.UUCP> cramer@optilink.UUCP (Clayton Cramer) writes: >In article <4107@milton.acs.washington.edu>, djo7613@hardy.u.washington.edu (Dick O'Connor) writes: >> Has anyone got a good *working* number for Tech Support at Microsoft? >> >> "Moby" Dick O'Connor djo7613@u.washington.edu > >That's the right number -- it can be busy for extended periods of >time, but I can usually get through the same day I start trying. >-- >Clayton E. Cramer {pyramid,pixar,tekbspa}!optilink!cramer And, a semi-official response... :) From: microsoft!sunni@uunet.uu.net Date: Thu Jun 14 12:02:56 1990 To: uunet!cs.utexas.edu!sdd.hp.com!uakari.primate.wisc.edu!dali.cs.montana.edu!milton!hardy.u.washington.edu!djo7613 Subject: Re: Number(s) for Microsoft Newsgroups: comp.sys.ibm.pc In-Reply-To: <4107@milton.acs.washington.edu> Organization: Microsoft Corp., Redmond WA Hi. I work at MS Product Support. We have been swamped with Windows 3.0 calls. If you call after 4pm, you should be able to get through. We have a program patch for Wordperfect 5.0, but I am not aware of one for 5.1. Sunni "Moby" Dick O'Connor djo7613@u.washington.edu Washington Department of Fisheries *I brake for salmonids*