erict@flatline.UUCP (eric townsend) (01/11/88)
In article <655@pttesac.UUCP>, vanam@pttesac.UUCP (Marnix van Ammers) writes: > Well, I'm finally going to say it: I *do* have problems with 3B1 > reliability! > I received my 3B1 around the beginning of August. AT&T is going to > be coming out for the *FOURTH* time Monday (I hope -- I made my repair > call Dec 31st). > [explains how AT&T Repair Clowns have show up 3 times already. Hey, > there *is* a commercial with an AT&T Clown in it. I can't resist.] The one time we've had a non-power supply problem they just replaced the whole machine. > I am *very* tired of having a flaky system. I'd like to know just > what the repair call rate is for these units. I would too, but I think it's higher than you think. We have 4 7300's and 4 3b1's at work, being used for development, and have only had to call the repairman *twice* in two years: 1 bad power supply and one hard drive that forgot what type it was -- they replaced the p/s on the first one, and the whole machine on the second one (they weren't sure if it was the hard drive or not.) I think that's a pretty good record for eight medium-high use machines... -- J. Eric Townsend ->uunet!nuchat!flatline!erict smail:511Parker#2,Hstn,Tx,77007 Just another journalist with too much computing power.| 'Hey, watch me ollie 'Girls play with toys. Real women skate.' --Powell Peralta ad.| this <whump>'
sysop@stech.UUCP (Jan Harrington) (01/12/88)
in article <165@flatline.UUCP>, erict@flatline.UUCP (eric townsend) says: > > > In article <655@pttesac.UUCP>, vanam@pttesac.UUCP (Marnix van Ammers) writes: > >> I am *very* tired of having a flaky system. I'd like to know just >> what the repair call rate is for these units. > > I would too, but I think it's higher than you think. We have 4 7300's and > 4 3b1's at work, being used for development, and have only had to call > the repairman *twice* in two years: 1 bad power supply and one hard > drive that forgot what type it was -- they replaced the p/s on the > first one, and the whole machine on the second one (they weren't > sure if it was the hard drive or not.) > > I think that's a pretty good record for eight medium-high use machines... > -- I ran a bbs on a 7300 for nearly two years. The machine was up 24 hours a day for most of that period. Toward the end, the hard disk started to get a bit flaky, but only after a hacker tried to break into the system repeatedly for over two hours one night. I'm actually very impressed with how reliable the machine was, considering how heavily it was used. (We've since gone to a 3B2 with more disk space, which is really the primary reason we switched - not reliability.) Jan Harrington, sysop Scholastech Telecommunications ihnp4!husc6!amcad!stech!sysop or allegra!stech!sysop ******************************************************************************** Miscellaneous profundity: "No matter where you go, there you are." Buckaroo Banzai ******************************************************************************** (line counter junk ....)