tim@attdso.att.com (Tim J Ihde) (04/25/89)
In article <809@jhereg.Jhereg.MN.ORG> mark@jhereg.MN.ORG (Mark H. Colburn) writes: >In article <1377@sialis.mn.org> rjg@sialis.mn.org (Robert J. Granvin) writes: [an unspecified person said:] >>>It is ALMOST ALWAYS the case that it says that you pay money to REPORT bugs, . . >>I'd suggest you start looking at other vendors. I've reported many >>problems and bugs to several vendors and manufacturers for supported >>and unsupported products alike. I've found a global willingness to >>listen to the problems you have discovered, and in many cases received >>a fix or upgrade even though I don't have a current maintenance >>contract. . . >Hmmm. Bob, I would suspect that you have not talked to the likes of >Microsoft, Informix, Unify, and several other well known companies. >Microsoft is the most notorious. A conversation that I had with Microsoft >one time went something like this: [story of singularly unhelpful response from MicroSoft to a bug report] Well, the only time I ever found a bug in the MS C compiler 5.0 I didn't even bother to report it to Microsoft, I just reported it to comp.sys.ibm.pc. I promptly got email from a MS developer who said he would work on it, and quite soon I was shipped the 5.1 upgrade which had this bug fixed. The power of the net at work . . . -- Tim J Ihde INTERNET: tim@attdso.att.com (201) 898-6687 UUCP: att!attdso!tim "Blimey - this redistribution of wealth is more complicated than I'd thought!" - Dennis Moore and various Presidents