[comp.sys.apple] applcat/AEPro problem, possibly

Mandel%pco@HI-MULTICS.ARPA (11/24/86)

I'm entering this for someone who doesn't have access to the net; please
reply on net or to me.  NOTE that this may not be a real general problem
(see his 2nd paragraph); but if you should recognize it, give a yell.

HELLO, I am having some problems with AE Pro and the novation apple cat
with 212 upgrade option.  Can anyone steer me to a board or help me with
this problem.  The modem works ok at 300 baud, but when in 212 mode it
shows as carrier always on.  The ver is 4.6b and commware 5.03 (which
causes the 212 to drop random characters during session.  please leave a
message here, i check

THANKS MARK FOR THE HELP.  I SENT THE APPLECAT BACK TO THE FACTORY FOR
REPAIRS, THEY SEEM TO THINK ITS A HARDWARE PROBLEM.  I CALLED UP AE PRO
SUPPORT IN L.A., CA.  303-671-0033 AND THEY BELIEVE ITS A CONFIGURATION
PROBLEM AS WELL AS A HARDWARE PROBLEM.  THANKS FOR ANY HELP.

\@

melmoy@NPRDC.ARPA (11/24/86)

I have had similar problems with the 212 Upgrade to my AppleCat.
Each time, I have been able to solve the problem be simply moving
the upgrade card around.  It seems that the card (which is not
directly plugged into the bus, but is hanging outside of the case
by the connecting lines) sometimes is grounded against something
on the backplane.  I've also found that soldered connections on
the large ribbon cable to the upgrade card were fragile and could
come loose.  Results were that 300 worked fine, but 1200 baud was
a sometimes a problem.  When I solved these minor hardware
problems, the Novation worked just fine--much better than the
Hayes compatible external modem that I'm using with my IBM clone.
The filtering is much better and is less susceptible to line
noise.

Mel Moy
melmoy@nprdc

DPH.SWF%OZ.AI.MIT.EDU@XX.LCS.MIT.EDU (11/25/86)

I had the same problem once.  The problem was that my upgrade card
wasn't in securely.  You might try cleaning the connectors on the card,
and/or making sure it ifirmly inserted.

Good Luck.

kamath@reed.UUCP (Sean Kamath) (11/25/86)

when I talked to Novation (and boy, that was a lot of phoning!) I was
informed that the 212 card had to be in the "slot saver" configuration
to be used with ascii express.  SInce I have my card in slot 3, there
was no problem, tho.

Just a note.

sean

kamath@reed.UUCP