goodin2@pro-charlotte.cts.COM (Susan Goodin) (12/21/87)
TECH TIDBITS
East Coast Technical Support
Apple User Group Edition - Apple II Back Issues, Volume 7
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
APPLE II FAMILY
============================
//e With 64K Dilemma
====================
Q: Can an older //e with 64K be upgraded with the Apple //e Expansion Board
or must it have 128K first?
A: The Apple II Memory Expansion card works in the Apple ][+, //e and //e
enhanced. You do not have to have the Extended 80 Column Card to use it in
either //e system.
Still "Bleed" After VGC Upgrade
===============================
Q: After upgrading the GS with the new VGC chip, I am still having some
problems. When I am in the Desktop, go to the Control Panel, then return to
the Control Panel, I get distorted color bleedthrough on the RGB monitor when
monitor type selected is Color. I thought the VGC resolved this problem.
A: The problem you describe is not a "VGC" but rather a Desktop Program bug
on the GS. The program, after a return from the Control Panel, does an
incorrect redraw of the screen.
Pascal on a 3.5" Disk
=====================
Q: I recently converted all the software that I could from 5.25" to 3.5"
disks. When I went to boot my Pascal disk, though, I got the message "This is
not a book disk" or something similar. Why won't Pascal work on a 3.5" disk?
A: Pascal will work on a 3.5" disk, but you must first format it as a Pascal
disk (details, details!).
DISK DRIVES
========================
Have SCSI, Will Backup
======================
Q: Can the Apple Tape Backup 40SC be used with a non-SCSI Apple 20MB drive?
A: There is an excellent article on AppleLink in the Tech Info Library
entitled "Tape Backup 40SC: Description" that you can locate by using the
search words "Tape Backup". Paraphrasing from that article:
The Apple Tape Backup 40SC is a SCSI block-type device for Macintosh computers
with a SCSI port. The Tape Backup 40SC backs up hard disks that use the HFS
file system, including all Apple hard disks and most hard disks made by other
manufacturers.
Where Did That Invisible File Come From?
=======================================
Q: We found an invisible file on our Hard Disk. Where did it come from and
how do we get rid of it?
A: The file you are referring to was most probably created when you backed up
your hard drive. You should not delete this file unless you KNOW for certain
that it is not needed, and this varies from one backup program to another.
The purpose of the file is primarily to permit an incremental backup to be
performed, that is, one where only new data is backed up since the last backup
date. To be sure you are not deleting a file that is necessary, please check
with the back-up program vendor.
NETWORKING
======================
AppleShare and Partitioning a Hard Disk
=======================================
Q: Is is possible with AppleShare to partition a single hard disk into
separate volumes? If so, how do we do this?
A: No, AppleShare does not support the partitioning of a Hard Disk into
Separate volumes.
AppleShare - What Happened to the Finder?
========================================
Q: I noticed there is no Finder in the Server Folder...... why not?
A: AppleShare replaces the functions of the Finder in a Network environment.
You should not install the Finder on your Server - unless you are trying to
crash your system!
PRINTERS
=====================
LaserWriter Test Print Suppression - From Jim Leathan, Computer Emporium, R398
==================================--------------------------------------------
Here's an easy and reversible way to inhibit the Laserwriter test print.
Pull the paper cassette out about an inch; turn on the LaserWriter and wait
about five minutes, then push the paper cassette back into it's proper
position. This method has the advantage over others in that no software is
required and you can still get a test print if you want it without any
modifications.
THIRD PARTY SOLUTIONS
==================================
Lisa Products
=============
Lisa Migration Kits and Lisa Office System 7.7 are now available for purchase
from Sun Remarketing 800/821-3221.
FEATURE ARTICLE
Running the IIgs Demo From a Hard Disk
by Doug Reider, Clinton Computer, Alexandria
This is the procedure necessary to get the Apple //GS Saxaphone demo to work
on a hard disk: [Note: We assume that your hard disk is already set up and
has ProDOS 8 and BASIC.SYSTEM on it.]
1. Create a subdirectory on the hard disk attached to the GS. We will
call the hard disk /VolumeName/ and the subdirectory Directory1... in order
to lessen the confusion.
2. Use the system utilities to copy the contents of the two diskettes.
/SD1 and /SD2 happen to be their volume names. Bascially, select all of the
files and folders on each diskette. The system utilities on the GS will make
sure that the contents of the folders are copied. There is no need to copy
PRODOS or BASIC.SYSTEM from /SD1 into /VolumeName/Directory1.../ since
these files should already be on the hard disk and are probably old anyway.
3. The path /VolumeName/Directory1.../BIN/SCENECONTROL designates an
ASCII file which may be edited by a text editor like the ProDOS version of
AppleWriter or AppleWorks, if no other program is available. If you are using
AppleWorks remember that you must create a new word processing file and
specify
that it is from an ASCII file on disk. Also you must write this file back to
the disk by printing an ASCII file to the disk, not by saving!
4. SceneControl contains the pathnames of the files necessary for the
demo
to operate. The file needs to be edited and your pathnames inserted. Here is
an example of the way SceneControls would look after it is edited:
/VolumeName/Directory1.../act1/sc1/
zz
big
rotate
lit
:/VolumeName/Directory1.../act2/sc1/
:mouse1
/VolumeName/Directory1.../act3/sc1/
chars1
/VolumeName/Directory1.../act3/sc2/
mail
/VolumeName/Directory1.../act3/sc3/
money
/VolumeName/Directory1.../act3/sc4/
file
/VolumeName/Directory1.../act3/sc5/
cash
/VolumeName/Directory1.../act3/sc6/
boys
/VolumeName/Directory1.../act3/sc7/
write
/VolumeName/Directory1.../act3/sc8/
chase
/VolumeName/Directory1.../act3/sc9/
math
/VolumeName/Directory1.../act3/sc10/
solar
/VolumeName/Directory1.../act3/sc11/
europe
/VolumeName/Directory1.../act3/sc12/
music
/VolumeName/Directory1.../act3/sc13/
flower
/VolumeName/Directory1.../act3/sc1/
chars9
/VolumeName/Directory1.../act4/sc1/
per0
/VolumeName/Directory1.../act5/sc1/
buy
dealer
finalx
5. After having edited SceneControl, save the ASCII file back to where it
came.
6. To run the program, set the prefix to /VolumeName/Directory1... and
RUN the Applesoft BASIC program STARTUP and the demo should begin about a
minute later.
Note: Have you ever run the Config program? If you haven't, run it instead
of
Startup. You can change things like the volume level, etc. To keep the GS
from becoming obnoxious, try a volume of 2. If you really want to hear loud
sound, try Feven though it isn't an option. Have fun.
[Thanks Doug, I'm sure many others will enjoy being able to run the demo from
a Hard Disk!]
But the Magazine Said That...
=============================
Q: I cringe each month when the Apple related magazines come out, because I
just know that the chances are pretty good that someone or other has probably
announced some new Apple product, upgrade, update or what-have-you that WE
have never heard of before, and, of course, we're swamped with customer
requests for these products. It makes us look really bad when we can only
shrug our shoulders and scratch our heads in bewilderment. How should I
handle this type of situation?
A: I'm afraid that sometimes magazines jump the gun a bit in announcing
products - often quite in advance of any Apple announcement on the subject,
and sometimes the information provided may be either inaccurate, based on
pre-release information leaks, or pertain to additions, enhancements, or
modifications that are not Apple approved, and which may void warranties.
When this type of situation crops up, please explain to your customers that
there has been no official Apple announcement yet through the usual channels
(AppleGram, AppleLink, Apple Service Binder or Tech Procedures Binder Updates,
etc.) and that until such an announcement is received, you have no information
on the matter, and that the article may be in error or "ahead of its time."
When you do this, however, please make sure that there really HAS been no
official announcement. Check your official mailings and resources, and if you
still have doubts, drop us a Link. There's nothing wrong with saying "I'm not
aware of one, but if you'll check back with me tomorrow, I'll have a chance to
double-check on this for you." It's only when we project the image of "I
don't know and I don't care" that we all suffer!
* * * LOST, FOUND, STOLEN * * *
================================
Lost, Found, Stolen - Submitted by Microage Cumberland (M616)
===================------------------------------------------
The following equipment was stolen from the Washington County Schools in
Maryland. If you have any information, please get in touch with Sheila
Metzel, 301/791-4194.
EQUIPMENT: SERIAL NUMBER:
APPLE IIe E5906HD
APPLE IIe E6493UQ
APPLE IIe E6493JW
5.25 DRIVE K146366
5.25 DRIVE KAX6609
DISK II 1157020
DISK II 1916351
UNIDISK KAX5971
IMAGEWRITER 436116
COLOR MONITOR T002285
COLOR MONITOR S004854
AMDEK COLOR Y412007114
DEPARTMENT OF FUNNY STORIES
=======================================
A New Career! - From Mark McClure, Computer Source/Connecting Point
=============------------------------------------------------------
A few weeks ago one of our shipping guys, Wayne Page, came around and asked if
I thought that he might be a good desktop publishing salesman. Knowing his
computer background was NOT really extensive I asked him what in the world
gave him the idea that he should be a DTP salesman. Making reference to his
new daughter he exclaimed, I am a Page Maker!
Mouse Problems - From Bob Williams, Williams Computers, Jacksonville, FL
[M831]
==============----------------------------------------------------------------
Shortly after one of our sales representatives, John Kear, started working for
us several months back, a customer came in with an Apple IIE for service work.
When asked what the problem was, he responded "I have a mouse problem." John
noted that there was no mouse or interface card connector present, and asked
the customer where the mouse was. The customer opened up the top to the
computer and there it was: An actual mouse nest (the real living kind!).
Jonathan Morris, service technician, removed the mouse nest and made a few
other repairs. We are happy to report that this unit is now working again.
This
is one case where an Apple works better without a mouse!
Apple Software Only Lasts Three Days?
-------------------------------------
A few days after making a sale on a //e to a brand new customer, we received a
phone call from him. "My AppleWorks won't work anymore." We replaced the
disk, but three days later he called again. And three days after that, once
again - always with the same problem. Facing the possibility of twice weekly
AppleWorks replacements for this customer, we decided on a "home visit" to
determine what the problem could be. His system and drives had already passed
all checks - so it had to be something in the environment.
We no sooner arrived than we had our answer. Our customer had taken to
storing his program and data disks for easy retrieval - by affixing them all
to his file cabinet with MAGNETS! - Anonymous Submission
******************************************************************************
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INET: goodin2@pro-charlotte.cts.comKAPFFER@DMZRZU71.BITNET (Matthias Kapffer) (01/06/88)
The recently posted Tech Tidbits mentioned an Apple IIgs Saxaphone demo.
I've never seen this. Can someone please describe me what it is ?
Matthias Kapffer
<KAPFFER@DMZRZU71.BITNET>
Please note that my former account (MAT6013) is no longer valid.