[comp.sys.apple] Need Help with PINPOINT Software...

shan@ihlpl.ATT.COM (Califf) (01/07/88)

I own an apple //c, and several months ago I bought the PINPOINT software
package to use with the appleworks software I have. I use it extensively
and it seems to work ok. Recently, I purchased a modem so I could use the
Dialer function of PINPOINT. I set the modem to the correct manufacturer's
specifications and hooked up the modem to the //c using an apple factory
cable, and tried to dial a number. The first time I dialed a number, it
worked fine. The second time I try and dial a number using the Dialer function,
the Dialer function blows you clear into monitor mode, listing contents of 
machine registers.

I called PINPOINT technical support in California, and they were not much help.
They said I have a flakey modem, but yet I also have a IBM PC clone which I
use the modem with all the time and it works fine. 

The technical support people said the only funny setting they have for the 
modem is that CD (carrier detect) should be forced high. I tried this and
it seems to make no difference. By the way, the modem I have is supposedly
100% Hayes compatible. 

I have tried as many different combinations of modem settings as logically wouldallow. Can anyone out there offer any advice.....?

                                
Shannon Califf            ihlpl!shan       (312)-979-6994

THANKS IN ADVANCE....