[comp.sys.apple] Claris support

clay@claris.UUCP (Clay Maeckel) (01/22/88)

Dear new Claris product users,
    Claris would like to be able to support our products here on Usenet
and are concerned about the "non-commercial" aspects of this forum. We
would like to be able to answer questions from the net, post official
announcements, and upload demo versions of our software. Currently the
only groups that would really apply are comp.sys.mac, comp.binaries.mac,
and comp.sys.apple (where would apple II binaries go?). A better solution
would be the formation of a Claris specific news group. A proposal for
such a new domain level has been made that was started when Telebit asked
the same question about support in the comp.dcom.modems group. The text
of this proposal follows below and all follow ups on this new structure
should be directed to ddsw1 as stated below. Claris will be holding off
support on this forum until we see the outcome of this discussion.

Thanks.

:
:Commercial, a proposal:
:
:Those of you who have responded to my posting on the Usenet have indicated
:interest in carrying, reading, or seeing a 'commercial' substructure of
:the net created.  I have envisioned a specific structure which I'd like to
:present here for comment.
:
:First, 'co.*' would not be carried by the backbone (unless they chose to).
:Anyone receiving it will be told, in advance, that commercial material will
:be included.
:
:The structure should be designed to allow sites to only receive postings
:about areas of commerce which interest them.  The idea of a group for a
:particular company is probably only justified in a few cases, those where
:the volume of information about a specific company is overwhelming.  These
:would simply be sub-divisions of the greater distribution.
:
:For example, the structure might look like:
:
:        co
:        co.hardware
:        co.hardware.modems
:        co.hardware.modems.telebit (Telebit information, perhaps moderated)
:        co.hardware.clones (compatibles, from 8088 to '386?)
:        co.hardware.minis
:        co.hardware.mainframes
:
:        and
:
:        co.software
:        co.software.database
:        co.software.accounting
:        co.software......
:
:        and
:
:        co.services
:        co.services.contracted
:        etc...
:
:Now, if we want to be less chauvenistic and allow for inclusion of other
:things than computer equipment, you simply insert a 'comp' between the
:'co' and the first subdivision; now we open pandora's box with real
:estate, vehicle sales, and any other kind of thing being postable.
:
:This allows sites to determine what they wish to look at; a site which is
:only interested in software would only carry 'co.comp.software', for
:example.  Other sites which want the whole shooting match get 'co'
:plain and simple.  While it is possible to censor a specific company's
:postings, it is now very simple to choose your reception and forwarding
:habits based on the type of products being discussed, which is the primary
:intent.
:
:Now, on the subject of moderation:
:
:I do not believe that moderation works.  Therefore, I propose that
:we not use it, but instead compile 'FASCIST' into our sources and use that
:method to control who can and can not post to our commercial net.  This
:is a product support and information dissemination service.  Flamefests
:can be controlled at the source, and this is the most effective way. Also;
:you should feel free as an administrator to cancel postings which are
:obviously void of content, if you have your own company group you are
:considered absolute 'god' in that forum.
:
:For those who must have moderation, it can be imposed on the vendor-specific
:groups at the bottom of the trees.  The larger discussions, though, should
:remain unmoderated.
:
:All discussion on this topic should be sent to 'ddsw1!co'; it will be echoed
:to the list of particiapants automatically.  If the path this message took
:to get to you is sub-optimum, please advise me of the adjustment(s)
:required.
:
:If others you know wish to participate, have them drop 'ddsw1!karl' a line
:with their net address and I will add them to the distribution.
:
:Thanks for the time!
:
-- 
 Clay Maeckel         *   UUCP: {ames,apple,portal,sun,voder}!claris!clay
 (I know nothing!)    *   Arpanet: claris!clay@ames.arc.nasa.gov
 Claris Corporation   *   AppleLink: Maeckel1   *   CompuServe: 73057,255

moriarty@tc.fluke.COM (Jeff Meyer) (01/25/88)

In article <315@claris.UUCP> clay@claris.UUCP (Clay Maeckel) writes:
>Dear new Claris product users,
>    Claris would like to be able to support our products here on Usenet
>and are concerned about the "non-commercial" aspects of this forum. We
>would like to be able to answer questions from the net, post official
>announcements, and upload demo versions of our software. 

Let's take this on three levels:

1)  Answering questions from the net

I'd say, fine, as long as they are brief and to the point; i.e., if someone
asks "How many events will the new MacProject allow?", you reply "YY events,
dependent on your memory, etc., etc...." -- not "Well, we've got LOADS of
new features for MacProject, here's a 100-line summary of them, and hey,
while we're at it, how about that new MacWrite?  It's got XX and YY and...."

That's an exaggerated example, but I think you get my drift...

PS, if the person is asking a question specific to themselves, reply by
E-mail if possible.  Perhaps you could post a note about an E-Mail address
where people could send questions, thus saving net bandwidth... I think that
providing a place to send E-mail questions would be one of the greatest
benefits you could give to the net at large.

2)  Official announcements

Almost certainly not.  That really is pretty promotional stuff.  We
sometimes have a poster not associated with the company send out info about
a new product; I've always perceived it as OK because a) he's/she's not
affiliated with the company and b) he or she is posting it because they're
interested in the product.  Others certainly may perceive this
differently...

3)  Uploading demo versions

Uh, I pass.  I can see good reasons to argue both sides, but I tend to side
on the No position.

>Currently the
>only groups that would really apply are comp.sys.mac, comp.binaries.mac,
>and comp.sys.apple (where would apple II binaries go?). A better solution
>would be the formation of a Claris specific news group. A proposal for
>such a new domain level has been made that was started when Telebit asked
>the same question about support in the comp.dcom.modems group.

I'd forget about a specific Claris group.  The reason I think Telebit has a
leg to stand on (it's certainly debatable) is that so many of the sites are
switching to Telebit for UUCP news passing -- it's a product used directly
(and heavily) to serve Usenet distribution.  I'd stick to comp.sys.mac and
comp.sys.apple; I can't imagine that the amount of data transmitted by
Claris (if the guidelines above are accepted) will swamp the current
newsgroups.

>Claris will be holding off
>support on this forum until we see the outcome of this discussion.

Glad that Claris is interested in providing information to the net; I
appreciate your efforts to provide support for the net.

                            "General, a machine becomes human
                             when you can't tell the difference."

                                        Moriarty, aka Jeff Meyer
INTERNET:     moriarty@tc.fluke.COM
Manual UUCP:  {uw-beaver, sun, allegra, hplsla, lbl-csam}!fluke!moriarty
CREDO:        You gotta be Cruel to be Kind...
<*> DISCLAIMER: Do what you want with me, but leave my employers alone! <*>

daveb@llama.rtech.UUCP (Dave Brower) (01/28/88)

>In article <315@claris.UUCP> clay@claris.UUCP (Clay Maeckel) writes:
>Dear new Claris product users,
>    Claris would like to be able to support our products here on Usenet
>and are concerned about the "non-commercial" aspects of this forum. We
>would like to be able to answer questions from the net, post official
>announcements, and upload demo versions of our software. 
>
>Let's take this on three levels:
>
> 1)  Answering questions from the net

Yes, that is fully appropriate.

> 2)  Official announcements

Yes, through comp.newprod ONLY.  That's what it's for.

> 3)  Uploading demo versions

No, it's hard to justify the phone/disk space for such obviously
commercial stuff.  You could provide an anonymous-uucp service for demos
and the like, and occasional announcements of its existance and contents
would be fair.

-dB
"I don't care what you say, as long as you spell my name right."
{amdahl, cbosgd, mtxinu, ptsfa, sun}!rtech!daveb daveb@rtech.uucp