AWCTTYPA@UIAMVS.BITNET ("David A. Lyons") (11/14/88)
>Date: Fri, 11 Nov 88 23:52:28 LCL Capt. Albatross (jm7e+@andrew.cmu.edu) writes: >If anyone remembers the days when the Apple was new and fabulous and >upper-case-only, you'll remember that buying from Apple meant >confidence in the product, and its future. People felt good about >Apple. They represented a new technology run by people motivated by >excitement and curiosity. These people didn't screw customers over. I remember the days of the II+, I still have confidence in the Apple II line and its future, I still feel good about Apple, I have always been motivated by excitement and curiosity, and I haven't screwed over or been screwed over by anybody. I don't think I'm alone. The original discussion was about dealers, I think. I'm also not alone in having a local dealer who has an only slightly non-zero knowledge about the stuff they sell, other than prices. Altho on Thursday afternoons and Saturdays a part-time high-school guy works there & can tell people how, for example, to reboot their Apple IIs. But there are plenty of good sources for good info--try user groups and bulletin boards and other online sources rather than dealers, unless you're lucky enough to have a kind of dealer I don't. >This is why users have a right to complain about the lack of a gs+. >This isn't IBM or General Motors. This is supposed to be Apple >computer, and in the past, they didn't do this kind of thing. You always have the right to complain, and there will always be improvements that could be made. I'd like to see Apple give more attention to software development. I don't object to improvments in the hardware, but those cost more $$$ than software, and there's a big gap between what the current hardware is doing and what it could be doing given more efficient and less buggy software. --David A. Lyons bitnet: awcttypa@uiamvs DAL Systems CompuServe: 72177,3233 P.O. Box 287 GEnie mail: D.LYONS2 North Liberty, IA 52317 AppleLinkPE: Dave Lyons
ALBRO@NIEHS.BITNET (11/15/88)
On Apple dealers, one of the 3 in our area can help you debug programs, explain error codes over the phone, and tell you about (not all but) a lot of 3rd party software. The other 2 won't even notify you when something you order comes in.