[comp.sys.apple] Apple responds

mjohnson@Apple.COM (Mark B. Johnson) (02/24/89)

The following is the first of several questions sent in response to my
posting about Apple Developer Services.  David Szetela, who is the manager
of Developer Services, is responding to these questions, and his reply
follows the original question.  As promised, I am posting both the question
and response to comp.sys.apple, comp.sys.mac, and comp.sys.mac.programmer.

As stated in the original posting, additional questions about Developer
Services should be sent to my address at the end of this posting.  All
questions and answers will be posted to these newsgroups as they are
finished.  Thanks for your input and your patience.

Mark

>Date: Tue, 7 Feb 89 22:27:32 EST
>From: brian e. topping <topping@cis.ohio-state.edu>
>Subject: Re: Your chance to ask Apple
>
>David & Mark,
>
>I am writing in regard to Mark's posting on the net about a chance to have
>our opinions known and ask questions about the new policies of Apple Developer
>Support.  I will try to be brief, but please bear with me if you have heard
>the same story a million times by now.
>
>I am a third year Comp & Inf. Sci. student at Ohio State and have been a Mac
>owner since July 16, 1984.  This was a few days after the first price drop on
>the 128K machine and gently forced my parents into cosigning a loan for the
>thing.  It had treated me well, and I think that I have sold quite a few
>other Macs with it.  I also was an early supporter of languages that ran on
>the Mac, as I had bought one of the first copies of MacForth and had ordered
>TML pascal when nobody had ever heard about it.  I have copies of the three
>ring binder version of IM, and I still work out of my phone book edition of IM.
>
>Over the last several years, I have become quite proficient with Mac
>programming, and have been involved with the programming of numerous DA's,
>applications, and Hypercard stacks for local individuals and companies.  Last
>year I headed up a local Certified Developer's programming project to get their
>UNIX product ported to the Mac, under contract.  I am continuing work on the
>Mac, and am working currently on something of an object-oriented DA/application
>construction kit that is MF compatible, etc.  I have been working on this for
>the last six or so months and am nearing the first phase of completion of this
>project.
>
>The major reason I embarked on this project was because I enjoy the Mac,
>enjoyed working for the local developer last year, and thought that this
>would be a good way for me to also become a Certified Developer.  My plan
>was that I would be able to continue working on the shoestring budget of a
>startup until the project was completed and in the beta test stages that I
>would apply for developer status, and would hopefully be accepted.  This would
>in turn signal to publishers that I am indeed serious, and allow me to gain
>an easier acceptance in the front door.  This would also enable me to buy my
>own Mac, instead of forcing me to rely on friends Macs, using my HD.
>
>I was quite shocked last month to hear that the developer program had been
>so radically changed.  All of the sudden, it would now cost me four months
>worth of rent to be an acknowledged developer.  As I am also a full time
>independent student, there is just no way that I will be able to do this
>until I graduate!  Unfortunately, this will be too long, as I will then have
>student loans to pay (as opposed to absorb), and have other post-undergrad
>purchases to think about, like a car.  The student purchase plan helps some
>in respect to the cost of hardware and software, but unfortunately, MPW is not
>sold in the student catalog at my school.  At the moment, I am looking
>at upwards of $400 in upgrades to MPW, and another $500 in upgrades for memory!
>I can (barely) scrape up this money, but if I have to do this when I again
>when I graduate, AND pay the developer fee, I am not going to be able to.
>I am going to have to give up Mac programming and work for someone else doing
>uncreative things for them on their choice of machines.  This is serious.
>I am worried for my future!
>
>I am not looking for sympathy, and I can understand that what needs to be
>done, needs to be done.  I see your point in trying to weed out people
>posing as developers so that they can get the lower equipment costs.  But
>what about people like me?  I think there might be more people like me out
>there that you haven't heard about.  People who are honest enough to realize
>that they are not done with their product yet, and they are not going to count
>their chickens before they hatch.  People who realize that the developer
>program is there to help people who help Apple, not people who "think" they
>will have a product next year.  (Yes I am aware of the 1.5 year "shrink-wrap"
>policy.)  And I think there are now a lot of people who feel like they have
>been hit in the face.  Do you know what I mean?  I feel hurt and unwanted by
>Apple.  I feel like my contribution is not important to Apple or the Mac
>society.  I know that it is a good product, and I also know that everyone who
>has seen it, users and professionals alike, think I have done a very good job
>with my creation.  I really don't understand the signals Apple is sending out.
>What am I supposed to do?
>
>All my friends here that know the details about this,  and surprisingly,
>there are a lot of them, I think feel a little left out.  We really need to
>know that we are wanted.  We dont need a "Microsoft Tech Support 800 number",
>gala developer parties, or ornate silkscreened binders.  We need hardware
>purchase support.  We need tech notes on a timely basis.  For some people,
>their time is worth a lot of money, for others their money is worth a lot
>of time.  Given the same seed, both can grow the same product; one is more
>expensive, one takes more time.  And I know that a lot of innovation in
>this country comes from people in the second category, or the smaller organi-
>zation.  We have a lot of the quality ideas, or "seeds" if you will.  With
>the loss of the developer program, we will need even more time to germinate
>our seeds, because we will have spent our money on DTS, and not food & rent.
>
>Someone on the net did some quick division on how much the new developer
>program prices will net Apple, per machine.  I don't know if his figures are
>correct, but he said that it was five dollars per machine.  To the Mac
>community, that means $25 on the cost of the machine, after the markups are
>extended thru distribution channels  You know what?  I think it is worth
>it.  And I bet that consumers would say that too.  Imagine at the point of
>purchase that Mac buyers were given the option to spend an extra $25 to
>support Mac DTS.  In exchange, they would be given the priviledge to shop at
>a store that had a larger selection of software, made possible in part by
>the donations of these people to DTS, enabling DTS to be able to provide the
>services you do to developers who could not otherwise afford them.  I am not
>saying that EVERYONE would, but I think a signifigant majority would.  I am
>not advocating welfare Macs, only that more controls be placed on those who
>are going to say they are a developer.  I would hate to shop at a store that
>carried software that came only from large companies like Microsoft. Do you
>see what I am saying?
>
>Thank you for hearing me out.
>
>
>Sincerely,
>
>Brian E. Topping
>2166 Indianola Ave.
>Columbus, Ohio 43201
>(614) 291-2074

 
Brian,
 
First, and most importantly, Apple is _not_ trying to squeeze out small
developers, nor are we trying to flush out developers who aren't "serious." The
necessity for a fee-based program is due solely to the fact that the program's
expense had grown to the point that further maintenance was difficult, and
improvement was impossible.
 
We set the fees based on how much we thought all developers could afford. The
fees recover _some_ of the $70 million/yr. investment we put into our
developer-related activities. We're not making a profit. We're not even
breaking even.
 
In response to concerns like yours, my staff and I are investigating the
possibility of a scholarship system, whereby we can waive the fees for
especially needy and well-qualified developers. If you have suggestions for how
we might qualify applicants, I'd love to hear them.
 
A couple of suggestions: first, you might get your employers to subsidize the
cost of the program. Alternatively, you might set yourself up as a small
business, in which case you could write off the fees, as well as your hardware
costs.
 
In summary, Brian, please be assured that our intent was not to hurt or hinder
small developers. We have spent, and are spending, significant time discussing
ways to _retain_ small developers. As you point out, they're often the most
talented innovators in our base. I hope this helps - please let me know if you
have any other questions.
 
David
Mark B. Johnson                                            AppleLink: mjohnson
Developer Technical Support                         domain: mjohnson@Apple.com
Apple Computer, Inc.         UUCP:  {amdahl,decwrl,sun,unisoft}!apple!mjohnson

"You gave your life to become the person you are right now.  Was it worth it?"
                                                         - Richard Bach, _One_