[comp.sys.apple] IBM Mouse Balls

REWING@TRINCC.BITNET (06/09/89)

I thogt all of you might get a kick out of this memo, which was forwarded
to me today.


Sub:    Big Blue Mouse Balls!!!

FILE: MOUSE BALLS AO (IGL191) 05/05/89 06:28:03                         PAGE 1

ESD PRODUCT SERVICE SUPPORT
SUBJECT:NEW RETAIN TIP

Hi,

The following was forwarded to me by a friend who used to work at Big Blue and
was given this by a Big Blue friend who found it in the IBM service manual.
This was actually put into the manual as a serious bulletin!  Enjoy it!!!


Record number: H031944
Device:D/T8550
Model: M
Hlt count:           UHCOOOOO
Success count:       USCOOOOO
Publlcation code:    PC50
Tip key:             025
Date created:        089/02/14
Date last altered:   A89/02/15
Owning B.U.:         USA


Abstract: MOUSE BALLS NOW AVAILABLE AS FRU (Field Replacable Unit)


TEXT:

MOUSE BALLS ARE NOW AVAILABLE AS A FRU. IF A MOUSE FAILS TO OPERATE,OR SHOULD
PERFORM ERRATICALLY,IT MAY BE IN NEED OF BALL REPLACEMENT.BECAUSE OF THE
DELICATE NATURE OF THIS PROCEDURE,REPLACEMENT OF MOUSE BALLS SHOULD BE
ATTEMPTED BY TRAINED PERSONNEL ONLY.

BEFORE ORDERING,DETERMINE TYPE OF MOUSE BALLS REQUIRED BY EXAMINING THE
UNDERSIDE OF EACH MOUSE.DOMESTIC BALLS WILL BE LARGER AND HARDER THAN FOREIGN
BALLS. BALL REMOVAL PROCEDURES DIFFER,DEPENDING UPON MANUFACTURER OF THE MOUSE.
FOREIGN BALLS CAN BE REPLACED USING THE POP-OFF METHODJ AND DOMESTIC BALLS
REPLACED USING THE TWIST-OFF METHOD. MOUSE BALLS ARE NOT USUALLY STATIC
SENSITIVE,HOWEVER,EXCESSIVE HANDLING CAN RESULT IN SUDDEN DISCHARGE. UPON
COMPLETION OF BALL REPLACEMENT,THE MOUSE MAY BE USED IMMEDIATELY.

IT IS RECOMMENDED THAT EACH SERVICER HAVE A PAIR OF BALLS FOR MAINTAINING
OPTIMUM CUSTOMER SATISFACTION,AND THAT ANY CUSTOMER MISSING HIS BALLS SHOULD
SUSPECT LOCAL PERSONNEL OF REMOVING THESE NECESSARY FUNCTIONAL ITEMS.

P/N33F846Z -- DOMESTIC MOUSE BALLS
P/N33F8461 -- FOREIGN MOUSE BALLS

SAS KEYWORDS:

PSY2              8525SYSMISC 8530SYSMISC 8550SYSMISC
8560SYSMISC      8570SYSMISC 8580SYSMISC

USERID (RSSTEWART) NODEID (BCRVMl)
INT.ZIP 1225, DEPT 2AW, TL 443-4597 (407-443-4597)
ESD PRODUCT SERVICE SUPPORT,BOCA RATON,FL.