[comp.sys.apple] Loss of dealer dissemination of Information

MSER001@ECNCDC.BITNET (Scott Hutinger) (08/10/89)

>If the Cupertino/Palo Alto/etc. Apple dealers don't know about such
>(absolutely ESSENTIAL) product upgrades, certainly I wouldn't expect
>ones farther away to know anything at all.  Something is seriously
>wrong with that dealership program.

Apple sends out this information to Dealers, but the tech person is the
one that receives this information.  If the tech person does not let
other people in the dealership know about this information, then too bad
for everyone else. A good tech will make copies of this information, and
keep a "What the stupid salesman need to know" Notebook.

(sometimes stupid, sometimes not...)
Scott Hutinger

gwyn@smoke.BRL.MIL (Doug Gwyn) (08/12/89)

In article <8908101835.aa24068@SMOKE.BRL.MIL> MSER001@ECNCDC.BITNET (Scott Hutinger) writes:
>>If the Cupertino/Palo Alto/etc. Apple dealers don't know about such
>>(absolutely ESSENTIAL) product upgrades, certainly I wouldn't expect
>>ones farther away to know anything at all.
>Apple sends out this information to Dealers, but the tech person is the
>one that receives this information.

On this subject:  I just read the Sep-1989 InCider, and it contains an
article that spells out most of these Apple II product line revisions.
Maybe Apple should make arrangements to send out such a list to their
NON-techie dealers, so it would be obvious where to look to answer
such questions.