cyliao@wam.UMD.EDU (11/11/89)
Yes, we people in Argentina also suffer from the same kind of problem that
stephan from Belgium and Lachs from Israel had. We were (and the situation
continues) badly treated, really. I bought my little //c of 84' with a used
monochrome CMB monitor, a //c external driver and a mouse. Guess what, It
costed me $2500 in Jan 85! I then could't find a single place to get upgrade
that fix many bugs in the original //c. I also had a modem, and it was
impossible to use it without upgrading to bugless //c. I tried several and all
Apple dealers in Buenos Aires, but non of them offer such a upgrade to the
customers. One of them even asked me for $80 bucks so they would *modify* and
install a *copy of //c 32k ROM* for me. I refused, of course.
A friend of mine who owned a //gs, had a serious problem with his computer.
The Apple dealer asked him $1200, and 3 to 6 months to fix it. No way, my
friend said. So he made a phone call to CDA of U.S and asked for repaire
his computer. The guys at CDA told him that if he send in his motherboard and
129 dollars, they would send him a brand new motherboard! The new board arrived
in 2 or 3 weeks! (yes, to Argentina via DHL with little extra cost). Imagin
$1200 + 3-6 months vs. $130 + 2-3 weeks, what a difference!!! Other things like
stealing RAM chips from your memory expansion board, change your new ROM (01)
to old one (they sell COPY of gs ROM 01 for $55 each, my friend bought one
because there was no other place to get one.) when you take your computer to
them for fixing problems, are not uncommon...
Mmm.. It seems that Apple has no plan to make their oversea customers happy.
(I am still a pro-Apple even after all those kind of experience, shouldn't
Apple appreciate me? I still love my little //c that did SO much things
for me, though, I am looking for a NeXT (No, not Macs))
P.S: all the monetary units are in U.S. dollar currency. (And please consider
Argentine economy situation at that moment... $50 or $100 was the
minimum monthly salary!!)
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_____________________________________________________________________________
| "When is a revolution legal? When it |Chun Yao Liao +++ cyliao@wam.umd.edu|
| succeeds." -August Strindberg | The Oriental from Argentina! |
|___________Don't we need a revolution on the computer technology?____________|