V2071A@VM.TEMPLE.EDU ("George A. Piotrowski Jr") (12/16/89)
I had sent a message awhile back inquiring about the America Online service. Does anybody know what the procedure is currently to sign up for the service. I had ordered the Applelink PE kit from my dealer months ago. It took awhile to come, and I let it slip for some time when I started reading about the changes in the service described on this list. I don't want to pay the $35.00 sign up fee if I don't have to. Wasn't there a sysop from there on this list?? If someone could respond to the list or directly, it would be greatly appreciated. Thanks in advance, ________________________________________________________________________ George A. Piotrowski Bitnet: V2071A@TEMPLEVM Coordinator, Educational Computing Center Internet: v2071a@vm.temple.edu Temple University Genie: G.PIOTROWSKI Philadelphia, PA 19122 (215) 787-6228 CI$: 74046,1304 The opinions expressed are my own and do not have anything to do with Temple University. (well, not much) ________________________________________________________________________ Acknowledge-To: <V2071A@VM.TEMPLE.EDU>
lvirden@pro-tcc.cts.com (Larry Virden) (12/18/89)
In-Reply-To: message from V2071A@VM.TEMPLE.EDU
The procedure is that you buy the Apple Online Personal Edition software
(since that is still what it is called), you open it, you follow the
directions, you get online, you get your id, you get off line, you call
Customer service (several times, since you wont get thru initially - thank
goodness its an 800 number), you keep trying until YOU get thru - dont wait
for them, you get things verified so that you can get your password, and then
you get online again, play a while, reread the doc to find the stuff that you
missed, and you have a good time downloading and running up big bills!
--
Larry W. Virden ProLine: pro-tcc!lvirden
674 Falls Place Work: lvirden@cas.bitnet
Reynoldsburg, OH 43068-1614 Aline: LVIRDEN
CIS: 75046,606lbotez@pro-sol.cts.com (Lynda Botez) (01/15/90)
Here's a captured post from America OnLine. Apparently they are actually
solicitating input from users in regard to the Apple IIGS.
I regard this as somewhat positive; and was thinking perhaps we could add in
some comments here.
Subj: Apple // Wish List 90-01-09 23:00:42 EST
From: AFL JCline Msgs: 27 (90-01-11)
I just returned from an Apple // conference at Apple Inc., Cupertino and the
message is very clear to me that Apple will do what needs to be done to
position the Apple // product so that the Apple // holds the place it deserves
in the market. A very agressive marketing group is developing a marketing plan
and they want grass roots input. I was there as representative of user groups
and they welcomed what I had to say. They want your thoughts and you will
start
to see the results very soon now. If you would like to be a part of this
agressive campaign, all you have to do is put your thoughts in this folder or
the Folder in the User Group Forum (Keyword UGF).
The ground rules are simple if you want to be herd:
- Be positive - What could or should be done.
- Don't be practical, say it! What do you wish Apple would do?
Let them figure out what does not work or is not possible.
- State your wildest wish - go for it!
- Do you want to see different hardware, software, System
software, what? Inovative ideas anyone???
This Apple marketing team will be reading all of your input and again, if you
want to be heard - be up - be positive. But do it now, this team is
aggressive,
they are moving and shooting so give them your ammunition while the action is
dynamic.
Just start your comment by saying, "I wish..."
For example I could say:
"I wish I could buy a complete Apple //gs system with built in SCSI, hard
drive and color monitor for less than $1200.
Its your turn and the clock is running...
Jerry Cline
User Group Forum Leader
_________
Lyndabchurch@oucsace.cs.OHIOU.EDU (Bob Church) (01/16/90)
In article <15415.apple.net@pro-sol>, lbotez@pro-sol.cts.com (Lynda Botez) writes: > Here's a captured post from America OnLine. Apparently they are actually > solicitating input from users in regard to the Apple IIGS. > > I regard this as somewhat positive; and was thinking perhaps we could add in > some comments here. > [ lots of stuff deleted ] > Its your turn and the clock is running... > Yep, after you've run up your monthly bill in this flame war you can then call one of those 900 numbers to voice your opinion about gun control or hear Elvis' voice. Bob Church att!oucsace!bchurch
nicholaA@batman.moravian.EDU (Andy Nicholas) (01/16/90)
In article <979@oucsace.cs.OHIOU.EDU>, bchurch@oucsace.cs.OHIOU.EDU (Bob Church) writes: > In article <15415.apple.net@pro-sol>, lbotez@pro-sol.cts.com (Lynda Botez) writes: >> Here's a captured post from America OnLine. Apparently they are actually >> solicitating input from users in regard to the Apple IIGS. >> >> I regard this as somewhat positive; and was thinking perhaps we could add in >> some comments here. >> >[ lots of stuff deleted ] >> Its your turn and the clock is running... >> >Yep, after you've run up your monthly bill in this flame war you can >then call one of those 900 numbers to voice your opinion about gun >control or hear Elvis' voice. Bob -- it wasn't a flame. If I recall correctly, Jerry Cline really *DOES* want valid and useful input from the users regarding the IIGS. If you can't deal with that, then maybe you ought to read something else... andy -- Andy Nicholas GEnie, AM-Online: shrinkit Box 435, Moravian College CompuServe: 70771,2615 Bethlehem, PA 18018 InterNET: shrinkit@moravian.edu
dcw@lcs.mit.edu (David C. Whitney) (01/17/90)
I wish for hardware: for built in SCSI SIMM plugs on the mother board (8 of 'em) SWIM disk controller faster clock. fix the SCSI manager bug higher screen rez (vertical) ability to plug in 3rd party screens (like the mac II) faster clock (did I say that?) slot indepenance (ie, stuff is virtual - don't need to twiddle slot settings to get the mouse and appletalk to work together) and Most Importantly - AN UPGRADE PROGRAM Other big wishes are nearly pointless (ie, ethernet - who really needs ethernet on their //?) I wish for software: a version of APW much more like MPW 3.0 (build, windows, robust shell, etc) and with it, faster compilers and linkers (no, I don't have the 2.0 tools) Hypercard GS so I can read the // technotes on it (much like I can with Phil and Dave's Excellent CD - which really is *excellent*) I'll think of more later... -- Dave Whitney dcw@sun-bear.lcs.mit.edu ...!mit-eddie!sun-bear!dcw dcw@athena.mit.edu My employer pays me well. This, however, does not mean he agrees with me. I wrote Z-Link & BinSCII. Send me bug reports. I use a //GS. Send me Tech Info.
SEWALL@UCONNVM.BITNET (Murph Sewall) (01/17/90)
On Sun, 14 Jan 90 14:44:12 PST Lynda Botez said: >Subj: Apple // Wish List 90-01-09 23:00:42 EST >From: AFL JCline Msgs: 27 (90-01-11) > >in the market. A very agressive marketing group is developing a marketing plan >and they want grass roots input. I was there as representative of user groups NOT very aggressive until there is an Internet address (AppleLink or Apple.Com) where they will receive (and perhaps even occasionally reply to) email from the user community at large (presumably they'd have a mailbox on America-Online too). >The ground rules are simple if you want to be herd: ^^^^ Freudian slip?? :-O >This Apple marketing team will be reading all of your input and again, if you >want to be heard - be up - be positive. But do it now, this team is >aggressive, >they are moving and shooting so give them your ammunition while the action is >dynamic. Can anyone offer an AppleLink (Corporate Edition) address, i.e. name@AppleLink.Apple.Com for this *ahem* aggressive marketing team? I find it interesting that a group characterized as aggressive speaks through a third party; when they find their own voice, they'll be somewhat more credible. /s Murph <Sewall%UConnVM.BITNET@CUNYVM.CUNY.Edu> [Internet] or ...{psuvax1 or mcvax}!uconnvm.bitnet!sewall [UUCP] + Standard disclaimer applies ("The opinions expressed are my own" etc.)
ART100@psuvm.psu.edu (Andy Tefft) (01/18/90)
In article <1990Jan16.172534.2073@mintaka.lcs.mit.edu>, dcw@lcs.mit.edu (David C. Whitney) says: > >Other big wishes are nearly pointless (ie, ethernet - who really needs >ethernet on their //?) Was this a joke!? I do!
mattd@Apple.COM (Matt Deatherage) (01/18/90)
In article <979@oucsace.cs.OHIOU.EDU> bchurch@oucsace.cs.OHIOU.EDU (Bob Church) writes: >In article <15415.apple.net@pro-sol>, lbotez@pro-sol.cts.com (Lynda Botez) writ es: >> Here's a captured post from America OnLine. Apparently they are actually >> solicitating input from users in regard to the Apple IIGS. >> >> I regard this as somewhat positive; and was thinking perhaps we could add in >> some comments here. >> >[ lots of stuff deleted ] >> Its your turn and the clock is running... >> >Yep, after you've run up your monthly bill in this flame war you can >then call one of those 900 numbers to voice your opinion about gun >control or hear Elvis' voice. > >Bob Church >att!oucsace!bchurch In article <9001171406.AA10465@apple.com> SEWALL@UCONNVM.BITNET (Murph Sewall) writes: >On Sun, 14 Jan 90 14:44:12 PST Lynda Botez said: >>Subj: Apple // Wish List 90-01-09 23:00:42 EST >>From: AFL JCline Msgs: 27 (90-01-11) >> >>in the market. A very agressive marketing group is developing a marketing plan >>and they want grass roots input. I was there as representative of user groups > >NOT very aggressive until there is an Internet address (AppleLink or Apple.Com) >where they will receive (and perhaps even occasionally reply to) email from >the user community at large (presumably they'd have a mailbox on America-Online >too). > >>The ground rules are simple if you want to be herd: > ^^^^ Freudian slip?? :-O > >>This Apple marketing team will be reading all of your input and again, if you >>want to be heard - be up - be positive. But do it now, this team is >>aggressive, >>they are moving and shooting so give them your ammunition while the action is >>dynamic. > >Can anyone offer an AppleLink (Corporate Edition) address, i.e. >name@AppleLink.Apple.Com for this *ahem* aggressive marketing team? I find >it interesting that a group characterized as aggressive speaks through a third >party; when they find their own voice, they'll be somewhat more credible. > >/s Murph <Sewall%UConnVM.BITNET@CUNYVM.CUNY.Edu> [Internet] > or ...{psuvax1 or mcvax}!uconnvm.bitnet!sewall [UUCP] > + Standard disclaimer applies ("The opinions expressed are my own" etc.) Bob, Murph: Take a pill. Jerry is a little muddled - three of the people in this meeting were marketing type people. The fourth and fifth were Apple II DTS manager Rilla Reynolds and myself. I assure you that the other three are majorly concerned, are listening to everything being said and can do something about it. Jerry Cline *volunteered* to post on Personal Edition to get wider feedback, to which the attendees at the meeting are all receiving and reading. Murph: This internet which is supposedly "the user community at large" is the same group that generated 120 votes on a new Apple II technical group? Get real. There are more Apple II people on America Online than are on here, with little doubt. If someone wanted to collect comments from here and forward them to Jerry Cline (Lynda?), who is collecting and organizing them, I'm sure he'd be happy to send them back to Apple. I personally don't have the time (I haven't even been on here in a week and my "kill" file for this group is getting enormous). And I will *not* post the names of the people involved without their permission. They, like I, already have to deal with tons of Apple junk mail on AppleLink and they, like I, have learned to ignore it. I don't think it would serve anybody's cause to flood their AppleLink mailboxes with hundreds of separate letters which would hinder them from doing their work of promoting the Apple II. Jerry is organizing (but not editing) everyone's comments, and I'm sure he'd be more than happy to include yours if someone could collect them and get them to him. Would someone care to be proactive and positive rather than once again hollering before you're hurt? (I swear *nothing* is going to please this group...they cry for months that marketing isn't listening at all and when marketing starts to listen, they want an engraved invitation to say something. Consider this engraved.) -- ============================================================================ Matt Deatherage, Apple Computer, Inc. | "The opinions represented here are Developer Technical Support, Apple II | not necessarily those of Apple Group. Personal mail only, please. | Computer, Inc. Remember that." ============================================================================
rnf@shumv1.uucp (Rick Fincher) (01/18/90)
In article <37905@apple.Apple.COM> mattd@Apple.COM (Matt Deatherage) writes: >>[ lots of stuff deleted ] >Would someone care to be proactive and positive rather than >once again hollering before you're hurt? > >(I swear *nothing* is going to please this group...they cry for months that There is an old saying "Lead, Follow, or Get The Hell Out of The Way" Those people making mindless complaints are in the way. Rick Fincher rnf@shumv1.ncsu.edu (now donning NOMEX flame proof suit and flak jacket)
RXBROWN@UALR.BITNET ("MR.FANTASTIC") (01/19/90)
>(I swear *nothing* is going to please this group...they cry for months that
You tell'em Matt!!!! I am just glad to hear that there is positive action
for the II line, and they are not going to let a great computer just die.
Robert Brown
BITNET: RXBROWN@UALR
America Online: ROBPHD I.B.M = I've been MUGGED!
Amiga? Just say no!
Atari? How many cartridges?bchurch@oucsace.cs.OHIOU.EDU (Bob Church) (01/19/90)
Sorry if I offended you Matt but I have nothing good to say about America Online. Back when they were Applelink I subscribed and between software problems and lack of time on my part I canceled my subscription. For over six months they kept sending me updated bills for each month. I made several long distance calls ( no 800 line for complaints) and wrote at least three letters. This got them to cancel my account. However, I'm *still* getting threats from them that I'm to be turned over to a credit delinquency agency over the six months billing. I give up! Now they want me to post about he apple. If I can't trust them to get their billing straight why trust them at all? I applaud you and the others who are willing to listen but I have no good words for that particular forum. Bob Church att!oucsace!bchurch
bchurch@oucsace.cs.OHIOU.EDU (Bob Church) (01/19/90)
> Bob -- it wasn't a flame. If I recall correctly, Jerry Cline really *DOES* > want valid and useful input from the users regarding the IIGS. If you can't > deal with that, then maybe you ought to read something else... > > andy As long as we're on the subject of reading something else take a look at comp.sys.mac. A while back someone asked the question "What would you like to see in the Mac of the future?" There are now, quite literally, over a hundred postings a day each flaming the last poster over this subject and whether the Mac or the IBM is better. The original post was a positive one. The system cannot be used now since it takes too long to wade through even with liberally using the "n" key to skip all of these. My point is this: If some people at Apple got together and decided to start a discussion on America Online as a way of finding out what's really needed and wanted then that's great. On the other hand, if it's an attempt to start a flame war by America Online while the meters running then I consider it a scam. My original posting was seriously biased by my own personal experience with America Online. On the other hand, If Deatheredge (sp) say's it's legit then I can accept that . (not that they need my acceptance). I'm still wondering about parts of the posting. For instance (paraphrasing) "Suggest anything whether it's feasible or not." As a business major this does not sound like something that a busy businessman would say in attempting to get the best information while using his time wisely. It would fit into AOL's profit scheme rather nicely though. Bob Church att!oucsace!bchurch
mattd@Apple.COM (Matt Deatherage) (01/19/90)
In article <1026@oucsace.cs.OHIOU.EDU> bchurch@oucsace.cs.OHIOU.EDU (Bob Church) writes: >I applaud you and the others who are willing to listen but I have no >good words for that particular forum. >Bob Church >att!oucsace!bchurch I (fairly obviously) have nothing to offer in the dispute you have with Quantum over billing and America Online. But please, make it clearer that you are casting your aspersions at Quantum. I read your post as "It's another tactic by Quantum to get lots of calls and Apple's not going to do anything with the information." That is not correct. So is there a volunteer on here to collect the information and forward it to Jerry Cline? I hope someone publicly posts they can do this. I've already stated that I don't have the time to do this myself. This, unfortunately, has not stopped several people from sending me their comments through net mail anyway. I don't want anything to get lost, which is what will surely happen if I keep getting flooded with wish lists when I don't have the means nor the time to organize and track them. Does anybody? -- ============================================================================ Matt Deatherage, Apple Computer, Inc. | "The opinions represented here are Developer Technical Support, Apple II | not necessarily those of Apple Group. Personal mail only, please. | Computer, Inc. Remember that." ============================================================================
shatara@memit.enet.dec.com (Chris Shatara) (01/19/90)
> >So is there a volunteer on here to collect the information and forward it to >Jerry Cline? I hope someone publicly posts they can do this. > I am an infrequent user of America OnLine, but non the less logged on last night to record my "wish list". I had a hell of a time finding out how to post to a forum. I was gobbling up lots of time so in the end I posted my list, with an explanation, to Jerry Cline's personal account. My suggestion is that there are probably others out there in the same situation as I and what may be helpful is for more explicit instructions. Here's an opportunity to provide some constructive information to Apple. Lets do it (and hopefully it more than the low number of replies on the comp.sys.apple2.tech question). ============================================================================= | Chris Shatara | Internet: shatara@memit.enet.dec.com | | Opinions expressed are | DEC Easynet: memit::shatara | | mine and mine only! | UUCP: ...!decwrl!memit!shatara | =============================================================================
rnf@shumv1.uucp (Rick Fincher) (01/20/90)
In article <37947@apple.Apple.COM> mattd@Apple.COM (Matt Deatherage) writes: > >So is there a volunteer on here to collect the information and forward it to >Jerry Cline? I hope someone publicly posts they can do this. I'll collect and forward the mesages if someone can give the address of the guy. Send your comments to Rick Fincher rnf@shumv1.ncsu.edu
SEWALL@UCONNVM.BITNET (Murph Sewall) (01/20/90)
On Fri, 19 Jan 90 16:22:23 GMT you said: >I'll collect and forward the mesages if someone can give the address of >the guy. Ah, there's the rub! Apparently he's only on America Online and you can't get there from here. If you get a couple hundred kbytes of comments you wanna PAY to upload them all to America Online (assuming you have an account on AOL)? /s Murph <Sewall%UConnVM.BITNET@CUNYVM.CUNY.Edu> [Internet] or ...{psuvax1 or mcvax}!uconnvm.bitnet!sewall [UUCP] + Standard disclaimer applies ("The opinions expressed are my own" etc.)
spike@world.std.com (Joe Ilacqua) (01/21/90)
In article <37905@apple.Apple.COM> mattd@Apple.COM (Matt Deatherage) writes: <Murph: This internet which is supposedly "the user community at large" is the <same group that generated 120 votes on a new Apple II technical group? Get <real. There are more Apple II people on America Online than are on here, with <little doubt. From _USENET READERSHIP SUMMARY REPORT for Dec 89_: OVERALL SUMMARY: This Estimated Sample for entire net Sites: 738 19980 Fraction reporting: 3.69% 100% Users with accounts: 137865 3732000 Netreaders: 27021 731000 [...] +-- Estimated total number of people who read the group, worldwide. | +-- Actual number of readers in sampled population | | +-- Propagation: how many sites receive this group at all | | | +-- Recent traffic (messages per month) | | | | +-- Recent traffic (kilobytes per month) | | | | | +-- Crossposting percentage | | | | | | +-- Cost ratio: $US/month/reader | | | | | | | +-- Share: % of newsreaders | | | | | | | | who read this group. V V V V V V V V [...] 4 17000 716 97% 827 1199.0 1% 0.13 2.6% comp.sys.apple [...] (See the monthly posting in "news.list" get an idea of how these numbers are found) This does not mean America Online doesn't have more users, but it shows there are at least more than 120 readers of comp.sys.apple. ->Spike -- "The World" - Public Access Unix - +1 617-739-9753 24hrs {3,12,24}00bps