mitchell@tci.bell-atl.com (Rob Mitchell) (02/13/90)
Hello IIGSers,
BACKGROUND:
My cousin-in-law, who is 12 years old, is the proud owner of a
IIGS for the past three years or so. The first year: it sat in a box.
The second year: the power switch was turned on once or twice. This
year: I finally recommended some "good" software for him to use.
I'm a Mac person, not a IIGS person, but I'm trying.
PROBLEMS:
[1] I don't think he ever mailed in his registration/ownership
card. Does Apple send out free ROM upgrades? (I know Apple
doesn't handout free anything, but ... :)
[2] I've never looked inside the IIGS box, but what do I look
for when I want to see what version ROM he has? (I believe he
has the original ROM v1.0 or something.)
[3] I believe he has something called a "super serial card" which
is used (I think) for the monitor. Can someone shed light here?
[4] How can I find out how much memory he has? Is this related
to the "super serial card?" Does memory plug in like the Macs
do (ie. DIP SIMMS)?l
CLOSING:
Thanks in advance!!!!
--
Rob Mitchell Technology Concepts Inc. Sudbury, MA. 01776 (508) 443-7311
...!uunet!tci!mitchell mitchell@tci.bell-atl.com
Steep and Deep ... The only way!! These are my opinions only.SAB121@psuvm.psu.edu (02/14/90)
In article <682@tci.bell-atl.com>, mitchell@tci.bell-atl.com (Rob Mitchell) says: > >Hello IIGSers, > >BACKGROUND: > > My cousin-in-law, who is 12 years old, is the proud owner of a >IIGS for the past three years or so. The first year: it sat in a box. >The second year: the power switch was turned on once or twice. This >year: I finally recommended some "good" software for him to use. > > I'm a Mac person, not a IIGS person, but I'm trying. > >PROBLEMS: > > [1] I don't think he ever mailed in his registration/ownership > card. Does Apple send out free ROM upgrades? (I know Apple > doesn't handout free anything, but ... :) > Chuckle Chuckle, wheeze <snort>, Hee hee hee hee! > [2] I've never looked inside the IIGS box, but what do I look > for when I want to see what version ROM he has? (I believe he > has the original ROM v1.0 or something.) > Turn it on. If it is 3 years old, it's either a ROM 0 or a ROM 1 machine. If it's a ROM 01 Machine, it'll say ROM 01 at the bottom (I think) of the screen at bootup time. > [3] I believe he has something called a "super serial card" which > is used (I think) for the monitor. Can someone shed light here? > GS Monitors just plug right into the back, into one of the ports. I think it has a picture of a TV screen over top of it... Hold on... Sorry, I just looked. Underneath, not above. A Super Serial Card has 2 uses, either connecting a printer to the GS (or any other // for that matter) or connecting a modem to the machine. You must be able to find some sort of literature on how to hook it up. I have no idea, I use the built in ports. > [4] How can I find out how much memory he has? Is this related > to the "super serial card?" Does memory plug in like the Macs > do (ie. DIP SIMMS)?l > Now, this one IS tricky. Turn the computer on. Simultaniously press <CONTROL>- <Open-Apple>-<ESC>. Highlight CONTROL PANEL with the arrows and press <RETURN>. Highlight RAM DISK. Press <RETURN>. Add up the 2 bottom numbers. This is close to the amount of memory. (It may not come out exactly due to the funny way some of the software and firmware is written, but round it to the closest 1/4 Meg. a and you'll be right I think.) >CLOSING: > > Thanks in advance!!!! > No problem, Hope this helps!!!!! 8-) >-- > >Rob Mitchell Technology Concepts Inc. Sudbury, MA. 01776 (508) 443-7311 > ...!uunet!tci!mitchell mitchell@tci.bell-atl.com > Steep and Deep ... The only way!! These are my opinions only.
dlyons@Apple.COM (David A. Lyons) (02/15/90)
In article <90044.162401SAB121@psuvm.psu.edu> SAB121@psuvm.psu.edu writes: >In article <682@tci.bell-atl.com>, mitchell@tci.bell-atl.com (Rob Mitchell) >says: >> [1] I don't think he ever mailed in his registration/ownership >> card. Does Apple send out free ROM upgrades? (I know Apple >> doesn't handout free anything, but ... :) >> >Chuckle Chuckle, wheeze <snort>, Hee hee hee hee! I guess I'm missing the humor here, but as far as I can tell the upgrade from ROM 0 to ROM 1 is still free. (ROM 0 just says "Apple IIgs" on the screen when you turn on the power, but ROM 1 says "ROM Version 01" at the bottom of the screen.) Here is the notice your dealer can find on AppleLink. ********** VIDEO GRAPHICS CONTROLLER AND ROM UPGRADE--OLR853 (Announced August 87) A new Video Graphics Controller chip and a new ROM are available from Apple Service to upgrade your installed base of Apple IIGS systems and service stock. The new Video Graphics Controller (VGC) corrects video display problems that may occur in double high resolution and standard text mode. The new ROM corrects minor bugs and provides enhancements for future software releases. Units produced through mid January 1987 have VGCs and ROMs that should be replaced. All units produced from mid January through mid June 1987 should have only the ROM replaced. Customers should have both upgrades performed at the same time if required. Identify which units need to be upgraded, check the first three numeric characters of the serial number on the bottom of the unit. Units with 703 and below need both the new VGC and the ROM. Units with serial numbers between 704 and 724, inclusive, need the ROM. Units with serial numbers of 725 or higher do not require either of these upgrades. To obtain Labor and Parts Credit reimbursement for this procedure, (Parts Margin will not be paid) do the following: Return the customer's down level VGC and/or ROM to Apple and record the VGC and/or ROM part numbers on the SRO form. In addition, record the repair extension authorization code "OLR853" in the Warranty Information section. Because the installed base requires either a VGC and ROM upgrade or a ROM only upgrade, labor reimbursement for either upgrade will be issued for the ROM part number. Therefore, on the SRO you must list the ROM part number first to obtain labor reimbursement. Also, note that the VGC part number is different from other Apple part numbers. The first three numbers are followed by an "S" instead of a "-" . Be sure that your SRO states this part number correctly. ********** -- David A. Lyons, Apple Computer, Inc. | DAL Systems Apple II Developer Technical Support | P.O. Box 875 America Online: Dave Lyons | Cupertino, CA 95015-0875 GEnie: D.LYONS2 or DAVE.LYONS CompuServe: 72177,3233 Internet/BITNET: dlyons@apple.com UUCP: ...!ames!apple!dlyons My opinions are my own, not Apple's.
SAB121@psuvm.psu.edu (02/16/90)
In article <38643@apple.Apple.COM>, dlyons@Apple.COM (David A. Lyons) says: > >In article <90044.162401SAB121@psuvm.psu.edu> SAB121@psuvm.psu.edu writes: >>In article <682@tci.bell-atl.com>, mitchell@tci.bell-atl.com (Rob Mitchell) >>says: >>> [1] I don't think he ever mailed in his registration/ownership >>> card. Does Apple send out free ROM upgrades? (I know Apple >>> doesn't handout free anything, but ... :) >>> >>Chuckle Chuckle, wheeze <snort>, Hee hee hee hee! > >I guess I'm missing the humor here, but as far as I can tell the upgrade >from ROM 0 to ROM 1 is still free. (ROM 0 just says "Apple IIgs" on the >screen when you turn on the power, but ROM 1 says "ROM Version 01" at the >bottom of the screen.) > [deleted text about upgrades from ROM 0 to ROM 01] Sorry about that, but since all the furor that went on when apple released the ROM 3 without an upgrade, I was thinking about that. I I forgot that on occasion Apple DOES help out the customers. BTW, is that offer still valid? A friend of mine tried to upgrade a ROM 0 to a ROM 1 last year (around June), and the dealer said that it was no longer available... (What's this? I'm trusting dealers?) > >David A. Lyons, Apple Computer, Inc. | DAL Systems >Apple II Developer Technical Support | P.O. Box 875 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ On of the few things that Apple still works on for the II. >America Online: Dave Lyons | Cupertino, CA 95015-0875 >GEnie: D.LYONS2 or DAVE.LYONS CompuServe: 72177,3233 >Internet/BITNET: dlyons@apple.com UUCP: ...!ames!apple!dlyons > >My opinions are my own, not Apple's. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ Maybe things should be changed at Apple so that DTS IS in charge... ...Sal
nagendra@bucsf.bu.edu (nagendra mishr) (02/16/90)
yes that offer is stil valid. this last december at computer land, they were still offering it. although your dealer might no longer know about it since apple has not reannounced it.
dlyons@Apple.COM (David A. Lyons) (02/20/90)
In article <90046.140323SAB121@psuvm.psu.edu> SAB121@psuvm.psu.edu writes: >[...] BTW, is that >offer still valid? A friend of mine tried to upgrade a ROM 0 to a ROM 1 >last year (around June), and the dealer said that it was no longer >available... Yes, it seems to still be valid--tell your dealer to look up OLR853 in the Service Programs (I think) icon on AppleLink. (That'll get it for sure...you can also use "GS AND ROM" and get about 8 items, one of which contains the ROM 01/VGC upgrade bulletin.) -- David A. Lyons, Apple Computer, Inc. | DAL Systems Apple II Developer Technical Support | P.O. Box 875 America Online: Dave Lyons | Cupertino, CA 95015-0875 GEnie: D.LYONS2 or DAVE.LYONS CompuServe: 72177,3233 Internet/BITNET: dlyons@apple.com UUCP: ...!ames!apple!dlyons My opinions are my own, not Apple's.