mead@hamal.usc.edu (Dick Mead) (03/08/90)
Effective March 8, 1990, and retroactive to Jan 1, 1990, ALL Apple hardware products will enjoy a one year warranty. There is also an AppleCare promotion giving 6 months free with 6 months purchased, to ease the feelings of those purchasing prior to Jan 1. Can you say, YEAH!
ALE101@psuvm.psu.edu (Allen Edmiston) (03/08/90)
In article <23321@usc.edu>, mead@hamal.usc.edu (Dick Mead) says: > Effective March 8, 1990, and retroactive to Jan 1, 1990, ALL > Apple hardware products will enjoy a one year warranty. There > is also an AppleCare promotion giving 6 months free with 6 months > purchased, to ease the feelings of those purchasing prior to Jan 1. just wondering, but where did you hear this? sorry, but i'm the type not to believe this till i hear it from apple... too many times i've seen someone post some info just to cause trouble. i hope it's true, but state some facts as to where the info is from. Adrian Sullivan VP - PAMUG user group pref -> axs@psuarch.bitnet ale101@psuvm.psu.edu
gwyn@smoke.BRL.MIL (Doug Gwyn) (03/08/90)
In article <23321@usc.edu> mead@hamal.usc.edu (Dick Mead) writes:
- Effective March 8, 1990, and retroactive to Jan 1, 1990, ALL
- Apple hardware products will enjoy a one year warranty. There
- is also an AppleCare promotion giving 6 months free with 6 months
- purchased, to ease the feelings of those purchasing prior to Jan 1.
Well, hurray! Now we need something to cite as a reference for all
those turkey Apple dealers who never seem to know anything about Apple
products or policies.cyliao@eng.umd.edu (Chun-Yao Liao) (03/08/90)
In article <23321@usc.edu> mead@hamal.usc.edu (Dick Mead) writes: > > Effective March 8, 1990, and retroactive to Jan 1, 1990, ALL > Apple hardware products will enjoy a one year warranty. There > is also an AppleCare promotion giving 6 months free with 6 months > purchased, to ease the feelings of those purchasing prior to Jan 1. > > Can you say, YEAH! wait a second... deoes this apply to ALL Apple products or just Mac... the subject line was "Mac warranty now 1 yr.."... I am confused. help please. -- |I want Rocket Chip 10 MHz, Z-Ram Ultra II, UniDisk 3.5 | cyliao@wam.umd.edu | |I want my own NeXT, 50MHz 68040, 64Mb RAM, 660Mb SCSI, | Chun Yao Liao | | NeXT laser printer, net connection. | Accepting Donations!| /* If (my_.signature =~ yours) coincidence = true; else ignore_this = true; */
roy@phri.nyu.edu (Roy Smith) (03/08/90)
In article <23321@usc.edu> mead@hamal.usc.edu (Dick Mead) writes: > Effective March 8, 1990, and retroactive to Jan 1, 1990, ALL Apple hardware > products will enjoy a one year warranty. If this is true, it's great. It also is further evidence that Computer Era is somewhat of a sleazy outfit, even if they do have the lowest Mac prices I've ever seen. Their full-page ad in the NY Times yesterday announced that they are now offering a special deal of 9 extra months of Computer Era warranty protection on top of Apple's 90 days, for a full year. If Apple's warranty is now a full year (and it's about time!), then CE's ad is just hot air. Now, I wonder why I havn't read rumors of this in MacLeak? -- Roy Smith, Public Health Research Institute 455 First Avenue, New York, NY 10016 roy@alanine.phri.nyu.edu -OR- {att,philabs,cmcl2,rutgers,hombre}!phri!roy "My karma ran over my dogma"
SEWALL@UCONNVM.BITNET (Murph Sewall) (03/08/90)
On Wed, 7 Mar 90 23:15:44 GMT you said: > Effective March 8, 1990, and retroactive to Jan 1, 1990, ALL > Apple hardware products will enjoy a one year warranty. > > Can you say, YEAH! Since the list routers knocked off all the useful headers, by the time this message reached BITNET all trace of actual origin had been deleted. It has zip credibility in that form. Not that you care about getting an answer to this post, but if you're going to post messages to a newsgroup, you should use a .sig (I picked up the origin from another reply about 20 messages later). So far, no sign of an Apple press release which Matt or Mark generally posts when there is one. I'd heard Apple was planning to make this announcement (retroactive to 1/1/90) later this month. I too have only seen it attributed to Mac products (or simply "Apple"), but I can't see how Apple could justify not offering the teerms for IIgs products. /s Murph <Sewall%UConnVM.BITNET@CUNYVM.CUNY.Edu> [Internet] or ...{psuvax1 or mcvax}!uconnvm.bitnet!sewall [UUCP] + Standard disclaimer applies ("The opinions expressed are my own" etc.)
SEWALL@UCONNVM.BITNET (Murph Sewall) (03/08/90)
On Thu, 8 Mar 90 02:27:59 GMT you said: >In article <23321@usc.edu> mead@hamal.usc.edu (Dick Mead) writes: >> Effective March 8, 1990, and retroactive to Jan 1, 1990, ALL Apple hardware >> products will enjoy a one year warranty. > > Now, I wonder why I havn't read rumors of this in MacLeak? It WAS reported in the January (maybe Feb, I don't have copies at the office) Vaporware column (quoting an InfoWorld article which I cited in a follow-up post last week). MacLeak must be wasting time listening to Chicken Little's "The Apple II is falling" hysteria. One glum note: Returnees from an Apple developers conference in Cupertino last week (maybe the week before -- time flies) report they got the distinct message "Forget the II, think MAC" (that is "develop FOR the Mac" not just "develop ON the Mac"). Now, I'd think that folks at Apple would wish to characterize that as a mis-impression (at least in private correspondence), but so far only silence (which I won't conclude is confirmation, but along with others, I DO wonder why Apple pays PR people salaries when they don't seem to be earning them :-( Quashing <false> negative rumors is important too! /s Murph <Sewall%UConnVM.BITNET@CUNYVM.CUNY.Edu> [Internet] or ...{psuvax1 or mcvax}!uconnvm.bitnet!sewall [UUCP] + Standard disclaimer applies ("The opinions expressed are my own" etc.)
csdgwh@aesd.dnet.ge.com (Reply to G.W.HOFFMAN) (03/09/90)
My service agreement with the local Computer Factory expires soon. I gave the service manager a call this morning to ask him to write up my agreement for another year. The office manager took my request. When the service manager called me back, he (without prompting) told me the good news about Apple's AppleCare promotion: he could give me AppleCare for 1/2 price. Bottom line: at least one Apple Dealer knows of the AppleCare promotion, and is willing to give it to their customers without hassle. Glenn Hoffman
nicholaA@batman.moravian.EDU (Andy Nicholas) (03/09/90)
In article <9003081557.AA19143@apple.com>, SEWALL@UCONNVM.BITNET (Murph Sewall) writes: > Since the list routers knocked off all the useful headers, by the time > this message reached BITNET all trace of actual origin had been deleted. > It has zip credibility in that form. > > So far, no sign of an Apple press release which Matt or Mark generally > posts when there is one. I'd heard Apple was planning to make this > announcement (retroactive to 1/1/90) later this month. Nope, it has credibility... sure does... From chuq@Apple.COM Thu Mar 8 10:28:06 1990 Subject: Apple Announces 1 year warranty Date: 8 Mar 90 15:28:06 GMT Followup-To: comp.sys.mac Lines: 78 [This was just released to Applelink. I figured a few folks on this net might care, too... chuq] MOVED OVER BUSINESS WIRE AT 8:31 AM, EST, THURSDAY, MARCH 8, 1990. Contact: Brooke Cohan Apple Computer, Inc. (408) 974-3019 Wink Grelis Regis McKenna Inc. (415) 354-4506 APPLE USA ANNOUNCES ONE-YEAR LIMITED WARRANTY AND SPECIAL CUSTOMER SERVICE PROMOTION CUPERTINO, California--March 8, 1990--Apple Computer, Inc. today announced that all Apple hardware products sold in the United States after January 1, 1990 will be covered by a one-year limited warranty. The limited warranty provides coverage around the world for U.S. customers, who can obtain warranty service from any authorized Apple reseller in more than 80 countries worldwide. Previously, the U.S. warranty covered a 90-day period, and warranty service was available from only U.S. resellers. The company also announced that customers who purchased hardware products in the U.S. prior to January 1, 1990 are eligible for a special promotional price on AppleCare, Apple's extended service plan for out-of-warranty products. AppleCare is available through authorized Apple resellers in the U.S. and covers replacement parts and labor. All Apple systems made since 1978 and purchased in the U.S. can qualify for this special promotion. "Although customers and resellers recognize that Apple makes quality products, we know they want the additional value and protection that the new warranty represents. It is the foundation upon which Apple will build an increasingly responsive and comprehensive service and support program," said Morris Taradalsky, vice president, Customer Service and Information Services Technologies. In the U.S., customers who require hardware repairs during the first 12 months of ownership simply take the system to any Apple authorized service provider, present proof of purchase, and their Apple hardware is serviced at no charge. For warranty repairs on products purchased in the U.S. but serviced outside of the U.S., customers are required to pay the Apple authorized service provider for the repairs and then must file a claim for reimbursement from Apple USA. The promotional AppleCare price, which is available from March 19 through May 31, 1990, offers an additional six free months of coverage when six months are purchased. For example, the promotional price for one year of AppleCare for an Apple IIe computer with color monitor and ImageWriter II printer is $90; for a Macintosh SE computer with an internal 20 megabyte hard disk the price is $162; and for a Macintosh IIcx with an internal 40 megabyte hard disk and a color monitor the price is $246. Volume discounts up to 25 percent are available depending on the number of Apple products covered. -30- Apple, the Apple logo, Macintosh and ImageWriter are registered trademarks of Apple Computer, Inc. END -- Yeah!