mattd@Apple.COM (Matt Deatherage) (03/09/90)
>wait a second... deoes this apply to ALL Apple products or just Mac... >the subject line was "Mac warranty now 1 yr.."... I am confused. help please. Chill out. You'll notice he didn't cross-post to comp.sys.apple2. Also note the distribution on this is "usa" (those that get distribution) as the following press release is a new policy by Apple USA; nothing similar has been announced by Apple Europe or Apple Pacific. APPLE USA ANNOUNCES ONE-YEAR LIMITED WARRANTY AND SPECIAL CUSTOMER SERVICE PROMOTION CUPERTINO, California--March 8, 1990--Apple Computer, Inc. today announced that all Apple hardware products sold in the United States after January 1, 1990 will be covered by a one-year limited warranty. The limited warranty provides coverage around the world for U.S. customers, who can obtain warranty service from any authorized Apple reseller in more than 80 countries worldwide. Previously, the U.S. warranty covered a 90-day period, and warranty service was available from only U.S. resellers. The company also announced that customers who purchased hardware products in the U.S. prior to January 1, 1990 are eligible for a special promotional price on AppleCare, AppleUs extended service plan for out-of-warranty products. AppleCare is available through authorized Apple resellers in the U.S. and covers replacement parts and labor. All Apple systems made since 1978 and purchased in the U.S. can qualify for this special promotion. "Although customers and resellers recognize that Apple makes quality products, we know they want the additional value and protection that the new warranty represents. It is the foundation upon which Apple will build an increasingly re take the system to any Apple authorized service provider, present proof of purchase, and their Apple hardware is serviced at no charge. For warranty repairs on products purchased in the U.S. but serviced outside of the U.S., customers are required to pay the Apple authorized service provider for the repairs and then must file a claim for reimbursement from Apple USA. The promotional AppleCare price, which is available from March 19 through May 31, 1990, offers an additional six free months of coverage when six months are purchased. For example, the promotional price for a color monitor the price is $246. Volume discounts up to 25 percent are available depending on the number of Apple products covered. -30- Apple, the Apple logo, Macintosh and ImageWriter are registered trademarks of Apple Computer, Inc. So there you have it. -- ============================================================================ Matt Deatherage, Apple Computer, Inc. | "The opinions represented here are Developer Technical Support, Apple II | not necessarily those of Apple Group. Personal mail only, please. | Computer, Inc. Remember that." ============================================================================
chines@pro-houston.cts.com (Clifford Hines) (03/12/90)
In-Reply-To: message from mattd@Apple.COM That is great news. Thanks Apple! Cliff s UUCP: crash!pro-houston!chines ARPA: crash!pro-houston!chines@nosc.mil INET: chines@pro-houston.cts.com