saharbaugh%roo.dnet@winnie.fit.edu (09/01/90)
I am interested in knowing of any applications of TQM to software development and/or maintenance. If you send replies to me I will collect and post them. TQM=Total Quality Management. I have a draft DoD 5000.51-G "A Guide for Implementation" dated 2/15/89 which states "Definition TQM is both a philosophy and a set of guiding principles that represent the foundation of a continuously improving organization TQM is the application of quantatative methods and human resoources to improve the material and servicees supplied to an organization, all the processes w within an organization, and the degree to which the needs of the customer are met, now and in the future. sam harbaugh - I can type but not type right ------------