dkb@cs.brown.edu (Dilip Barman) (09/10/90)
I recently installed Smalltalk/V PM and have found it to have some
strange behaviors. Several of the dialogue boxes have garbage binary
text in them. In fact, all of the boxes Yes/No/Cancel are like this so
I have to guess what the question is. The system also periodically dies
(I'm running with a lot of memory - 12 Meg - but little free disk space -
like around 1 Meg) and I get a pop up from PM that a protection exception
has occurred. I lose my image and sometimes have to reboot (soft).
Do I have a defective version of code? It's identified as version 1.00.
P.S. I wrote to Digitalk at their compuserve address and never heard from
them! Do they provide good customer support? I guess I'll have to call
their number.
Dilip Barman dkb@cs.brown.edu
U.S. mail: Brown University Home: 40 Everett Avenue
Dept. of Computer Science, Box 1910 Providence, RI 02906
Providence, RI 02912 (401)863-7666 (401)521-9731jwh@boston.ifs.umich.edu (Jim Howe) (09/11/90)
In article <49483@brunix.UUCP>, dkb@cs.brown.edu (Dilip Barman) writes: |> |> I recently installed Smalltalk/V PM and have found it to have some |> strange behaviors. Several of the dialogue boxes have garbage binary |> text in them. In fact, all of the boxes Yes/No/Cancel are like this so |> I have to guess what the question is. The system also periodically dies |> (I'm running with a lot of memory - 12 Meg - but little free disk space - |> like around 1 Meg) and I get a pop up from PM that a protection exception |> has occurred. I lose my image and sometimes have to reboot (soft). |> Do I have a defective version of code? It's identified as version 1.00. |> What version of OS/2 are you running. You need to be running 1.2 or be running 1.1 with the latest CSD's applied. The current version of Smalltalk V/PM is 1.1. You should have received a free upgrade if your software was registered. I've found Digitalk's support to be very good. I've never tried their phone support but they have a forum on Compuserve and they have been very responsive to questions posted to that forum. James W. Howe internet: jwh@ifs.umich.edu University of Michigan uucp: uunet!mailrus!ifs.umich.edu!jwh Ann Arbor, MI 48103-4943
dkb@cs.brown.edu (Dilip Barman) (09/11/90)
I'm running ST 1.0 and OS/2 1.1 as shipped.
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Dilip Barman dkb@cs.brown.edu
U.S. mail: Brown University Home: 40 Everett Avenue
Dept. of Computer Science, Box 1910 Providence, RI 02906
Providence, RI 02912 (401)863-7666 (401)521-9731klimas@iccgcc.decnet.ab.com (09/12/90)
In article <49483@brunix.UUCP>, dkb@cs.brown.edu (Dilip Barman) writes: > I recently installed Smalltalk/V PM and have found it to have some > strange behaviors. Several of the dialogue boxes have garbage binary > text in them. In fact, all of the boxes Yes/No/Cancel are like this so This looks like you are running OS/2 rev 1.1 without the OS/2 bug fixes installed that come with OS/2 as two additional floppies. > I have to guess what the question is. The system also periodically dies > (I'm running with a lot of memory - 12 Meg - but little free disk space - > like around 1 Meg) and I get a pop up from PM that a protection exception > has occurred. I lose my image and sometimes have to reboot (soft). > Do I have a defective version of code? It's identified as version 1.00. There has been an update to /V-PM sent to REGISTERED users about a month or more ago, but your problems appear to be more of the kind that are associated with running OS/2 rev 1.1 without the bug fixes installed. There is something in writing on this phenomena in a /V-PM read me file I think. I have been using /V-PM with the upgrade installed on OS/2 rev 1.2 with no such problems. Marginal memory in a clone has also been seen to pass all diagnostics possible and yet unexplainably hang on certain OS/2 applications. > > P.S. I wrote to Digitalk at their compuserve address and never heard from > them! Do they provide good customer support? I guess I'll have to call > their number. > The Digitalk folks seem to very good about responding on BIX or to direct phone inquiries, but check the above possibilities first before screaming at them.