[comp.lang.c] Reaching Borland via Internet mail

webb@uhccux.uhcc.hawaii.edu (Thomas Webb) (02/03/90)

Hello Folks,

Last week I sent out a request for information on reaching Borland
International from Internet.  I received a fair bit of mail giving
advise or asking for summaries, and I have tired to reply to all of
it, however, some mail did bounce back, and if I didn't get back to
you this was the reason.  Sorry.  Anyway, after some effort I was able
to get an official answer.  In general, Borland prefers to provide
online support in the open fourms on CIS, BIX, and so forth.  But, if
you would rather, you can send questions to 76703.764@compuserve.com.
This address reaches Larry Kraft, he is Borland's online support
administrator.  He has promised to answer administrative questions,
and to pass technical questions on to the proper technictions and to
return their replies.  Larry Kraft and Lizz Nellis
(76701.251@compuserve.com) have both been very courtious and helpful,
but the turn-around-time seems a little slow.  I think this is, at
lest in part, due to some flukes in the Internet/CIS link, but if you
do decide to use this avenue you may have to wait a day or two for
your answers.  I hope this helps.

Thanks again to everyone who mailed suggestions.

-tom
-- 
===============================================================================
webb@uhccux.uhcc.Hawaii.edu  "The first duty in life is to assume a pose.
                              What the second is, no one has yet
					discovered."            -Oscar Wilde

webb@uhccux.uhcc.hawaii.edu (Thomas Webb) (02/03/90)

Hello Folks,

Last week I sent out a request for information on reaching Borland
International from Internet.  I received a fair bit of mail giving
advise or asking for summaries, and I have tired to reply to all of
it, however, some mail did bounce back, and if I didn't get back to
you this was the reason.  Sorry.  Anyway, after some effort I was able
to get an official answer.  In general, Borland prefers to provide
online support in the open fourms on CIS, BIX, and so forth.  But, if
you would rather, you can send questions to 76703.764@compuserve.com.
This address reaches Larry Kraft, he is Borland's online support
administrator.  He has promised to answer administrative questions,
and to pass technical questions on to the proper technictions and to
return their replies.  Larry Kraft and Lizz Nellis
(76701.251@compuserve.com) have both been very courtious and helpful,
but the turn-around-time seems a little slow.  I think this is, at
lest in part, due to some flukes in the Internet/CIS link, but if you
do decide to use this avenue you may have to wait a day or two for
your answers.  I hope this helps.

Thanks again to everyone who mailed suggestions.

-tom

ps
Sorry if you got this twice, I think my cross-post fialed, and so I am
resending.

tsmw
-- 
===============================================================================
webb@uhccux.uhcc.Hawaii.edu  "The first duty in life is to assume a pose.
                              What the second is, no one has yet
					discovered."            -Oscar Wilde