[misc.wanted] Maintenance Information

aroth@usasoc.soc.mil (Andrew Roth) (09/13/90)

We are examining maintenance effort associated with sustaining
LANs of PC type workstations.  Has anyone on the net performed an
analysis of the average effort required to maintain their systems per 
period (such as a month), the average failure rates experience, 
productivity of technicians, etc.?

If you wish to email, I'll summarize.

Thanks in advance,

Andy Roth
Sr. Research Engineer
SRI International
P.O. Box 70314
Fort Bragg, NC 28307
(919) 436-0950
aroth@usasoc.soc.mil