@RUTGERS.ARPA:herbison%ultra.DEC@decwrl.ARPA (03/08/85)
From: herbison%ultra.DEC@decwrl.ARPA (B.J.)
After reading about the people who asked SFBC to not force them
to return the Reply Form every month, I asked the same thing
with the last letter I sent them. Their reply was:
Thank you for contacting us. We regret we cannot change
your account as requested. The Member Reply Form must
be returned with your instructions to refuse shipment
of the featured selections.
Our method of operation has worked well over the clubs
60 years of dependable service. In order to continue
to provide this fine service, and to keep our prices
low, we must adhere to the agreement under which you
enrolled.
They then went on to say that you are normally given plenty of
time to review the offerings before the deadline, that they pay
for return postage of unwanted books, to contact them if I have
a problem meeting the deadlines, and that I am a "valued member".
B.J.
ARPA: Herbison%Ultra.DEC@decwrl.ARPA
UUCP: {decvax,allegra,ucbvax}!decwrl!dec-rhea!dec-ultra!herbison