taylor@hplabsc.UUCP (06/27/86)
to let you know that we're still working furiously trying to create a moderated group - the local administrators are a bit bogged down PLUS no-one here as ever moderated a group before... Secondly, it appears that some members of this list are using the relay address to send messages to the group. PLEASE DO NOT DO THIS! If you have a message of interest to the group, send it to me, as usual, and I'll make sure it's included in the list. Finally, I've received a lot of mail about the digest versus broken up messages debate, and it looks like those that would like the digest will remain on the mailing list and those that prefer individual messages will be reading it in the news system...More soon. Take care, everyone -- Dave ps: I'll be at USENIX in two weeks - I hope to bump into at least SOME of the readers of this mailing list! ------------------------------ From: ihnp4!opus!ki4pv!tanner Subject: Computers & Bad Coding Date: Wed May 28 09:33:36 1986 It is not that the computer is encouraging bad coding as such. There are certain people who will (if they write code) write bad code. The interactive computer merely makes it possible for more people to write code, and thus to write bad code. It is unfortunate, but the toy (home) computer and the company IBM-on-the-desk put the ability to write badly in the hands of more people: thus, more bad code. Tanner Andrews, systems compudata south, deland ------------------------------ From: Dave Taylor <taylor@hplabs> Date: Tue, 27 May 86 11:55:23 PDT Subject: Computer Victims... [this article is ripped out of last Sundays issue of the L.A. Times opinion section. The interesting thing about it isn't so much what is being said but rather what is being accepted: that computers are `in control' and are `omniscient' and cannot be argued with (etc). I welcome disagreement on my interpretation... -- Dave] The Ultimate Computer Victim Isn't Resting In Peace --------------------------------------------------- by FORMAN BROWN "I first became aware of my death last May when my checks began to bounce. Never having experiencd bouncing checks before, and knowing that I had quite a respectable balance at the bank, I was both shocked and angry. When I examined the returned checks and found, stamped over my signature on each of them, in red ink, "Deceased," I was mystified. Then, when one of the recipients of my chekcs, a utility company, demanded that I appear in person, cash in hand plus $10 for their trouble - THEIR trouble! - I was shocked, angry and mystified. I wondered just how they expected us deceased to acquiesce. "I made an immediate visit to the bank, which had, I thought, been my friendly protector for 20 years or so. The young lady to whom I was assigned assured me that nothing like this had ever happened before, so it couldn't have happened now. But it had happened, and obviously the fault was not mine since there I was, sitting efore her desk, alive, and naturally, kicking. "The young lady was polite and apologetic but had not the foggiest notion of what was to be done. I suggested that she call on a higher authority, and with evident relief she directed me to Window 1, where I could speak with Mohammed. Mohammed? "Good Lord," I thought, "they have not only killed me, they are sending me to the wrong heaven." "However, I obliged, and sure enough after some delay, Mohammed, banker personified, appeared at the window. I repeated my story and his reaction was much the same as that of the young lady. He could in no way account for such a "mistake," a word I felt to be singularly inept for what his institution had done to me. he ventured that the fault must lie with the computer. (A contrivance I have never understood or trusted) and assured me that all would be promptly righted, and I would be restored to the land of the living. "I went home, only slightly mollified, to rewrite the checks and a dozen explainations, including one to a friend in Michigan who had returned his check to the bank with quite a gratifying letter of condolence to my "estate,", very flattering to my ego, but going little for my annoyance. "I assumed now that I was alive and well until my June statement arrived from the bank and I found that tthere was no record of my Social Security payment, which for years had been automatically credited to my account on the third of each month. Mohammed and I met again, and it now appeared that whatever had killed me in the bank's computers had spread to those of the Social Security system as well. "I was advised to visit the local office of Social Security in person, to prove that I was, beyound a doubt, alive. Since this confusion was between the bank and Social Security, it seemed to me that a visitation by Mohammed rather than by me was in order. Nevertheless, I went. "After a long wait in line I was confronted by a woman who was neither polite nor apologetic, just certain that there was absolutely nothing amiss in HER records. "When my July statement still showed no payment, I went off once again to the Social Security office. This time I encountered a true gentleman who was both polite and understanding. He wrote out in detail my sad story and assured me to be patient and that all would be well. "Home I went, hoping that the worst was over. The bank agreed (what else could they do?) to credit my account each month with the amount of money due me from Social Security until such time as the agency admitted that I was alive and renewed my payments. "That happened seven months later, in Dcemenber. I was relieved, and so, I guess, was the bank. All was well. "Or so I thought. Last week my phone rang. It was my doctors secretary - my doctor who is both physician and friend. It appeared that Medicare had refused to accept his bill for services rendered me because the date of such services was six months later than the date of my decease. So now I am lost in one more computer system. "If I were 20 all this ado might be merely irritating, with my death possible but remote. At 85 it can only seem probable, and much too near. Ah well, at least after 20 years, they know me at the bank." ------------------------------ Date: Tue, 27 May 86 09:56:07 PDT From: chuq%plaid@SUN.COM (Chuq Von Rospach) Subject: The effects of computers on writing... I'm just back from BayCon, the SF Bay Area Science Fiction convention. There were a couple of panels on the subject of Computers and Word Processing. It is fairly obvious that the writer who doesn't use some kind of WP is quickly nearing extinction. It is also quite clear that the benefits of a WP aren't clear cut and differ from person to person (panelists ran from Spider Robinson and Stephen Goldin on Mac's to James Hogan on his TRS model 3 with a lot of IBMers in the middle. They were all in agreement that WP has no advantage in the process of WRITING, the first draft where the creative actually occurs. The tendency to go back and fiddle early in the draft can get you sidetracked and cause you to lose your train of thought. The closer your WP can simulate a typewriter, the happier these people are. After all of this, though, nobody except Hogan was willing to admit even the possibility of going back to a typewriter because the WP takes care of most of the drudge work of writing -- revisions and the associated retyping. Authors talked about things like wholesale renaming of characters, rearranging large chunks of text, and other associated attrocities that they used to try to avoid become trivial, and they spend their time creating instead of typing. It also leads towards the infinite revision syndrome, for which someone (I think Stephen Goldin) mentioned the famous quote: Art requires two people: An artist to do the creation, and another person to know when to take it away from them. I know from my own writing, postings to various lists and groups, my work on OtherRealms, and the serious writing I'm working on (gads, that is a rotten sentence) that much of what they say is true. >From a gramatical and cohesive point of view, most of my postings to the net (and lists such as this) are sloppy at best. I know this, and I accept it because I'm willing to take the problems and save the time involved in doing a second draft. Frankly, my first drafts tend to read better than most of the material on the net, so this isn't a problem to me. For my more serious work, though, the only real advantage that I get from WP is the ease of revision. I write a first draft and proceed to print it out to hardcopy, and do all my revisions to the piece of paper -- I find it impossible to stare at a CRT screen and catch the spelling errors, syntax and style problems, and all the other associated things that go wrong with your words. By taking a hardcopy for each revision, I also find that this keeps me from the infinite revision syndrome. The thing to remember out of all of this is that WP is a tool. It won't do the writing for you, it won't even make the writing easier. What it DOES do is make the act of writing less onerous by helping to fix some of the tedious parts of the craft -- revision and finishing. At the same time that it solves some problems of writing, it creates others -- no technology is a perfect technology. ------------------------------ Date: Tuesday, May 27, 1986 13:46:26 From: jeffries@hplabs Subject: More on Online Systems and Bad Coding... I hate to burst Bruce Hamilton's bubble, but I've seen exactly those arguments (the ones in his parody ARE ONLINE SYSTEMS HELPING TO PROLIFERATE BAD CODING?) made in all seriousness (and using virtually identical words) by folks who propose that back in the days when people entered programs on punched cards and had to wait a day for the results of each run, people wrote better programs. Look at back issues of the software engineering digest for examples of this perspective. I think that the real answer is that any tool can be abused. My guess is that the same people who misuse word processors, etc., also misused the older technologies. An example that comes to mind is a colleague for whom spelling checkers are a disaster. This man cannot spell at all. His pre-spelling checker prose was relatively well spelled because he used an intelligent system (aka a secretary) correct his manuscripts, but he almost never caught the mistakes his secretary left in. Now that he uses a spelling checker, his papers are impossible to read. The words are all legal english words, but they are often not the words he intended. I find such texts much harder to read -- a nonsense word is an immediate clue that a typo has occurred, but if the error is a legitimate other word, then I am misled to try to make sense of the sentences as it stands before looking for the typo explanation. I, on the other hand, make extensive (and I believe productive) use of spelling checkers. I would hate to have them taken away from me just because they are dangerous in someone else's hands. Every technology brings its own tradeoffs. I have yet to be convinced that, in this area at least, the trade-offs required by computer technology are in any way worse than those of the more traditional methodologies. Robin ------- ------------------------------ Date: 24 May 1986 0856-PDT (Saturday) From: Eugene miya <aurora!eugene> Subject: Two things: Writing and Social Responsibility On writing: How valid a comparison is it been the existing "word processing"/writing and the much older "hand scribe"/writing (maybe calligraphy would be better) debate? I started typing in Fifth grade (hunt and peck) because I did not want to bother with handwriting (unreadable any way). I now know there is a tendency on the part of older generations to take anything in machine printed form as WORD. I like text editors because they free me from paper. I wish a had a better CAD type system for drawing. (Patience.) Similarly, structure editors are nice for outlining. Once in a machine readable form, great, spelling checking, style checking, etc. can be applied. I'm freed from paper-(hard)-ware. Not perfect, but better. What's really important are the ideas right? I admit the misplaced letter can result in grave misunderstanding, but that's where intelligence comes in (I hope), or else those pushing better writing are just doing this mechanically. The latter reminds me a a variation by Hamming on the purpose of computing being insight, not numbers. The analogy on the purpose of exposition would be ideas, not just words on a page. I do have sympathy, Dijkstra said teaching people to program in their natural language leads to learning that people don't know their own language. On Social Responsibility: The original group PSR (Physicians for Social Responsibilty) was started over a concern for nuclear war. CPSR (Computer Professionals for SR) original was conceived for principally the same reason, but there seem to be larger issues facing computers. The physicians don't worry about malpractice, they have over groups (AMA?) which worry about that. The problem is one between keeping a focus and reaching a wider audience. >From the Rock of Ages Home for Retired Hackers: --eugene miya NASA Ames Research Center eugene@ames-aurora.ARPA "You trust the `reply' command with all those different mailers out there?" {hplabs,hao,dual,ihnp4,decwrl,allegra,tektronix,menlo70}!ames!aurora!eugene ------------------------------ Date: 23 May 86 21:17 EDT (Fri) From: Bob Carter <Carter@RUTGERS> Subject: Broadening this digest a bit... From: Dave Taylor <taylor at hplabs> A few propositions for you'all; 1. We're going to have this group gatewayed into a legitimate news group finally - so I've been thinking about a possible change to the format, namely to toss the digest format entirely and have each message simply added to the group. Digests are a marked convenience, especially for folks who have (or who have hacked their own) undigestifying software. 2. Also, there has been a lot of interest in having the group tie in somehow with the Computing and Social Responsibility groups around the world -- I was thinking of allowing some postings from those groups assuming that they aren't too political (as I'd rather avoid our group falling into the inevitable jingoistic battlefield that all emotional topics like politics would make it). Computing and Social Responsiblity groups serve a proper function, and that function is political advocacy, much of which is pungent and provocative. The problem is that advocacy is almost always shrill ("XYZ threatens life as we know it!") and not only to drowns out gentler stuff, but tends to shout it down as well ("How can you talk about computers and writing style? Any message that does not deal with XYZ is immoral!") There is plenty of pungency and plenty of shrillness on "legitimate news groups" already. Please keep Computers and Society the way it is. Many of us like reading something that is not apocalyptic, or at least like it some of the time. _B [this sums up the comments people have been making overall, so it looks like incorporating the CPSR stuff isn't going to happen in the near future -- Dave] ------------------------------ Date: Fri, 23 May 86 19:39:31 pdt From: Scott McGregor <hplabs!hpccc!mcgregor> Subject: Systems and Bad Coding ...There is a hidden risk in the new systems, in that they have enabled us to bypass the correction and finalizing phases of coding, often resulting in quick and efficient execution of poorly planned, sloppy, and confusing code... Compilers tend to be very quick to correct us on points of syntax, but very slow to correct, or even recognize, inaccuracy or inefficiency of algorithms in our own or others' code.... Re-read your code, and have others examine it for efficiency, absence of kludges, and general comprehensibility, before you submit it to any computer. Remember that online compilers are only tools, and that the burden of effective implementation and testing still rests upon those who use them. -- Bruce I agree with Bruce's comments that many people use compilers as quick ways to check their code. I also agree that compilers are generally good at catching syntax errors and pitifully poor at catching semantic (or "logic") errors. And finally, I will agree that the current result is that many people consider a compiler pass a sufficient test for bug-free code, but actually therefore perpetrate buggy code. To some extent I accept Bruce's dictim, IN THE SHORT TERM, that people need to exorcise a little more restraint in racing their code into production just because it compiles. It is true that the advent of interactive systems and CRTs has made the cost of another compiler pass much less expensive, and so many people are now much less careful. But why? I would say because they find error-seeking behavior very annoying. They probably aren't very good at it (look at all the syntax errors that get past people that try to desk debug). Their nonchecking behavior is very self-rewarding. IN THE LONG TERM, attempting to force these people back into more comprehensive checking is a mistake. What we really need is for some intelligent individuals to apply themselves to designing fundamentally new programming approaches. These approaches should make the possibility of error much more difficult, (e.g. you can't misspell if you must choose (by pointing) from existing lists!). Errors should be reported, and be forced to be corrected as soon as possible. Lastly, the very structure of the "program" should be such that errors in logic become blatently obvious! (The avoidance of describing the programming environment as a "language" is purely intentional.) People are turning to the computers to do their checking for them, because they want computers to serve them in that way. In the long run, we shouldn't change the way people must act unless we can also fundamentally alter the way the FEEL about those actions. Rather, we should mold the machines to serve people in the way people want to be served.Of course, such action is far from trivial--and that's a good reason not to expect this in the short run. But in the long term that's a cop out. Unfortunately, computer research and development is so fragemented. There are all these operating systems, all these languages, etc. that any particular one only gets a small number of people paying attention to it, and base level systems are built all over the place, instead of a few tall towers of sophisticated programming. Computing has had its era of multiple competing technologies (ala the 2000 car building companies of the turn of the century). Its time for the computing revolution to shake out some of these and concentrate (like the VW bug) on improving software engineering into an age of increased reliabilty. I encourage every programmer to join the revolution and strike a blow for more HUMAN programming environments! (Lest it be assumed that the author is a naive freshman with 3 months BASIC training somewhere, let me put this to rest now--the author has a masters degree, 14 years programming experience, used ~2 dozen languages on ~1 dozen operating systems.) ----------------------------------- To have your thoughts included in this digest, or to join the mailing list, please send electronic mail to Dave Taylor at any of the following addresses: taylor@HPLABS.{CSNET,ARPA -- or -- ..hplabs!taylor This digest is published approximately bi-monthly and does not necessarily express the views of HP nor anyone else other than the individual authors of the messages. *********************************** End of Computers and Society Digest ***********************************
taylor@hplabsc.UUCP (06/27/86)
As for those who can't write but won't use such tools, or worse, who don't know they can't write; who don't know a principle from a principal: phooey on yooey. Here's my extended (tongue firmly in cheek) reply: ARE ONLINE SYSTEMS HELPING TO PROLIFERATE BAD CODING? Before online development systems existed, important programs were usually hand-keypunched and hand-corrected, often in several drafts, before being run. The keypunching of the program represented a finalizing and codifying process which encouraged well thought-out algorithms. Care needed to be taken, since a single error could necessitate re-running the entire job. There is a hidden risk in the new systems, in that they have enabled us to bypass the correction and finalizing phases of coding, often resulting in quick and efficient execution of poorly planned, sloppy, and confusing code. In systems programming, where complex and potentially important algorithms are implemented, clearness of expression is obligatory. I could cite, nevertheless, many examples where bad coding has rendered programs unintelligible and algorithms obscure. Compilers tend to be very quick to correct us on points of syntax, but very slow to correct, or even recognize, inaccuracy or inefficiency of algorithms in our own or others' code. While I do not advocate abandoning the CRT for 029's and ASR 33's, I do encourage readers to take the time to proof and revise any of their programs meant to implement important algorithms. Re-read your code, and have others examine it for efficiency, absence of kludges, and general comprehensibility, before you submit it to any computer. Remember that online compilers are only tools, and that the burden of effective implementation and testing still rests upon those who use them. --Bruce ------------------------------ Date: Wed, 14 May 86 08:23:18 mdt From: ihnp4!lanl!crs@hplabs.ARPA (Charlie Sorsby) Subject: Word Processors, Electronic Mail & Writing In a recent issue of Computers and Society Digest, the ques- tion "ARE WORD-PROCESSING AND ELECTRONIC MAIL HELPING TO PROLI- FERATE BAD WRITING?" was asked. I believe the answer is yes and no. These, and other, electronic tools make writing easier and so help to proliferate writing, both good and bad. In this sense, at least, the answer is yes. I believe that many slip-shod writers will continue to be slip-shod writers in spite of electronic tools. But, many careful writers will continue to be careful, and may become more so, because of these tools. There are probably border-line cases where a writer will slip from one category to the other as a result of some characteristic of these tools. WORD PROCESSORS: (I include, in this category, text editors such as vi) It seems to me that, rather than proliferating bad writing, these tools encourage good writing by the ease with which corrections and revisions can be made. I know that my writ- ing has been improved by use of a text editor. Using a typewriter, I tend to make corrections of glaring errors but minor errors are often allowed to slip by because of the relative difficulty of making the correction. With a text editor, I correct all errors that I find. My favorite thing to do with a typewriter is to make a mis- take near the end of the page. Unless it is easily corrected with correction fluid or it is a serious error, it *stays*. Revisions are very time consuming when drafts are hand written and final copy is typed. Even if someone else is typing the material, the cost of corrections and revi- sions is considerable. I think there is a resulting ten- dency to edit as little as possible. With a word processor or a text editor, on the other hand, corrections and revisions are much easier. I think editing is, therefore, encouraged, and writing improved, by these tools. Spelling checkers are another tool that improves writing. I have mixed feelings about style analyzers though. I suspect that users may not be critical enough when inter- preting the "suggestions" made by style analyzers. There may be too much of a tendency to thoughtlessly accept these suggestions "because the computer said so." Another possible problem with electronically produced writ- ing is the fact that a typical video display doesn't show a full (typewritten) page of text. I believe that this can cause a lack of coherence in writing produced by electronic means. I discuss this below. ELECTRONIC MAIL: Here, I agree that some gawd-awful stuff passes for writing. I suspect that electronic mail is more analogous to quick, hand-scribbled, notes than to formal mail. I know that I have a tendency to think of it that way. I don't know if better user interfaces would help or not. It may be a psychological problem. One contributing problem is, I think, the limited expanse of the video display. This is especially a problem when reply- ing to electronic mail. It is difficult to reply coherently to something that you can no longer see. I'm sure that those with good memories find this less of a problem than I do. Perhaps the answer is dual-crt terminals :-)/2. Seri- ously, that would be a big help for me. Replying to e-mail is difficult for me because I can't view the original and my reply at the same time. This can also be, albeit less of, a problem with the original document because with typical video displays, one sees less than a full page of text. I would like to see terminals & word processors with the aspect ratio of the display reversed (i. e. portrait mode rather than landscape mode) and with the necessary resolu- tion to display a full page of text. I think that electronic mail is definitely an area where bad writing is proliferating. If electronic mail is considered to be the equivalent of a quick, hand-scribbled, note, the seriousness of the problem is arguable. Those who would use e-mail for more formal purposes, though, would be well advised to make a conscious effort to avoid "scribbling." Charlie Sorsby ...{cmcl2, ihnp4, ..}!lanl!crs crs@lanl.arpa ------------------------------ Date: Wed, 14 May 86 10:30:25 pdt From: Jim Reid Subject: Re: A Computing and Society news group [I just had to include this... -- Dave] In article <148@comp.lancs.ac.uk> David England writes: >I'd like to vote for a Computing and Society news group (net.csr ?) >as suggested by Dave Taylor , the moderator of the current mailing list. I vote for this too. Maybe it should be uk.csr or eunet.csr? With all the rampant ramboism in most "political" postings from across the Atlantic, I don't know if a csr group would be acceptible on a net-wide basis. Jim [I realize this isn't supposed to be a political discussion group, but it sure is an interesting statement about the differences between America and other countries...] ------------------------------ Date: Wed, 14 May 86 10:30:25 pdt From: Dave Taylor <taylor@hplabs> Subject: Broadening this digest a bit... A few propositions for you'all; 1. We're going to have this group gatewayed into a legitimate news group finally - so I've been thinking about a possible change to the format, namely to toss the digest format entirely and have each message simply added to the group. 2. Also, there has been a lot of interest in having the group tie in somehow with the Computing and Social Responsibility groups around the world -- I was thinking of allowing some postings from those groups assuming that they aren't too political (as I'd rather avoid our group falling into the inevitable jingoistic battlefield that all emotional topics like politics would make it). If anyone has any complaints, suggestions, kudos, or (!!) POSTINGS (!!) please let me know. I'd also like to hear from CSR people... -- Dave ------------------------------ Date: Thu, 15 May 86 10:16:33 edt From: Alex Colvin <mac%virginia.csnet@csnet-relay.ARPA> Subject: computers & writing Comments on Computers and Society "Digest", #21, Effects of computers on writing... >From "Utopia of a Tired Man" collected in "The Book of Sand", Jorge Luis Borges, Norman Thomas di Giovanni, trans. An encounter with a man in the future: "Now you are going to see something you have never seen," he said. He handed me a copy of Thomas More's "Utopia", published in Basel in the year 1518; leaves and pages were missing. Somewhat foolishly, I answered, "It's a printed book. At home I had over two thousand of these, though they were neither as old nor as valuable as this one." I read the title aloud. The man laughed. "No one can read two thousand books. In the four centuries I have lived, I haven't read more than half a dozen. Besides, rereading, not reading is what counts. Printing -- which is now abolished, since it tended to multiply unnecessary texts to the point of dizziness -- was one of man's worst evils." ----------------------------------- To have your thoughts included in this digest, or to join the mailing list, please send electronic mail to Dave Taylor at any of the following addresses: taylor@HPLABS.{CSNET,ARPA -- or -- ..hplabs!taylor This digest is published approximately bi-monthly and does not necessarily express the views of HP nor anyone else other than the individual authors of the messages. *********************************** End of Computers and Society Digest ***********************************
taylor@hplabsc.UUCP (07/01/86)
-------- Computers and Society Digest, Number 23 Thursday, May 29th 1986 Today's Topics: Administration Computer Victims... Broadening this digest a bit... Computers & Bad Coding and Writing (5 msgs) [some of you may receive this issue twice. I apologize. One of the mailers enroute crash-burned and some people got more than one copy of the digest, while others got truncated ones, and still others didn't receive any copies at all! It's almost enough to mistrust computers!] ---------------------------------------------------------------------- Date: Thursday, May 29, 1986 at 10:36 MST From: Dave Taylor <taylor@hplabs> Subject: Administrative miscellany Just a quick note to let you know that we're still working furiously trying to create a moderated group - the local administrators are a bit bogged down PLUS no-one here as ever moderated a group before... Secondly, it appears that some members of this list are using the relay address to send messages to the group. PLEASE DO NOT DO THIS! If you have a message of interest to the group, send it to me, as usual, and I'll make sure it's included in the list. Finally, I've received a lot of mail about the digest versus broken up messages debate, and it looks like those that would like the digest will remain on the mailing list and those that prefer individual messages will be reading it in the news system...More soon. Take care, everyone -- Dave ps: I'll be at USENIX in two weeks - I hope to bump into at least SOME of the readers of this mailing list! ------------------------------ From: ihnp4!opus!ki4pv!tanner Subject: Computers & Bad Coding Date: Wed May 28 09:33:36 1986 It is not that the computer is encouraging bad coding as such. There are certain people who will (if they write code) write bad code. The interactive computer merely makes it possible for more people to write code, and thus to write bad code. It is unfortunate, but the toy (home) computer and the company IBM-on-the-desk put the ability to write badly in the hands of more people: thus, more bad code. Tanner Andrews, systems compudata south, deland ------------------------------ From: Dave Taylor <taylor@hplabs> Date: Tue, 27 May 86 11:55:23 PDT Subject: Computer Victims... [this article is ripped out of last Sundays issue of the L.A. Times opinion section. The interesting thing about it isn't so much what is being said but rather what is being accepted: that computers are `in control' and are `omniscient' and cannot be argued with (etc). I welcome disagreement on my interpretation... -- Dave] The Ultimate Computer Victim Isn't Resting In Peace --------------------------------------------------- by FORMAN BROWN "I first became aware of my death last May when my checks began to bounce. Never having experiencd bouncing checks before, and knowing that I had quite a respectable balance at the bank, I was both shocked and angry. When I examined the returned checks and found, stamped over my signature on each of them, in red ink, "Deceased," I was mystified. Then, when one of the recipients of my chekcs, a utility company, demanded that I appear in person, cash in hand plus $10 for their trouble - THEIR trouble! - I was shocked, angry and mystified. I wondered just how they expected us deceased to acquiesce. "I made an immediate visit to the bank, which had, I thought, been my friendly protector for 20 years or so. The young lady to whom I was assigned assured me that nothing like this had ever happened before, so it couldn't have happened now. But it had happened, and obviously the fault was not mine since there I was, sitting efore her desk, alive, and naturally, kicking. "The young lady was polite and apologetic but had not the foggiest notion of what was to be done. I suggested that she call on a higher authority, and with evident relief she directed me to Window 1, where I could speak with Mohammed. Mohammed? "Good Lord," I thought, "they have not only killed me, they are sending me to the wrong heaven." "However, I obliged, and sure enough after some delay, Mohammed, banker personified, appeared at the window. I repeated my story and his reaction was much the same as that of the young lady. He could in no way account for such a "mistake," a word I felt to be singularly inept for what his institution had done to me. he ventured that the fault must lie with the computer. (A contrivance I have never understood or trusted) and assured me that all would be promptly righted, and I would be restored to the land of the living. "I went home, only slightly mollified, to rewrite the checks and a dozen explainations, including one to a friend in Michigan who had returned his check to the bank with quite a gratifying letter of condolence to my "estate,", very flattering to my ego, but going little for my annoyance. "I assumed now that I was alive and well until my June statement arrived from the bank and I found that tthere was no record of my Social Security payment, which for years had been automatically credited to my account on the third of each month. Mohammed and I met again, and it now appeared that whatever had killed me in the bank's computers had spread to those of the Social Security system as well. "I was advised to visit the local office of Social Security in person, to prove that I was, beyound a doubt, alive. Since this confusion was between the bank and Social Security, it seemed to me that a visitation by Mohammed rather than by me was in order. Nevertheless, I went. "After a long wait in line I was confronted by a woman who was neither polite nor apologetic, just certain that there was absolutely nothing amiss in HER records. "When my July statement still showed no payment, I went off once again to the Social Security office. This time I encountered a true gentleman who was both polite and understanding. He wrote out in detail my sad story and assured me to be patient and that all would be well. "Home I went, hoping that the worst was over. The bank agreed (what else could they do?) to credit my account each month with the amount of money due me from Social Security until such time as the agency admitted that I was alive and renewed my payments. "That happened seven months later, in Dcemenber. I was relieved, and so, I guess, was the bank. All was well. "Or so I thought. Last week my phone rang. It was my doctors secretary - my doctor who is both physician and friend. It appeared that Medicare had refused to accept his bill for services rendered me because the date of such services was six months later than the date of my decease. So now I am lost in one more computer system. "If I were 20 all this ado might be merely irritating, with my death possible but remote. At 85 it can only seem probable, and much too near. Ah well, at least after 20 years, they know me at the bank." ------------------------------ Date: Tue, 27 May 86 09:56:07 PDT From: chuq%plaid@SUN.COM (Chuq Von Rospach) Subject: The effects of computers on writing... I'm just back from BayCon, the SF Bay Area Science Fiction convention. There were a couple of panels on the subject of Computers and Word Processing. It is fairly obvious that the writer who doesn't use some kind of WP is quickly nearing extinction. It is also quite clear that the benefits of a WP aren't clear cut and differ from person to person (panelists ran from Spider Robinson and Stephen Goldin on Mac's to James Hogan on his TRS model 3 with a lot of IBMers in the middle. They were all in agreement that WP has no advantage in the process of WRITING, the first draft where the creative actually occurs. The tendency to go back and fiddle early in the draft can get you sidetracked and cause you to lose your train of thought. The closer your WP can simulate a typewriter, the happier these people are. After all of this, though, nobody except Hogan was willing to admit even the possibility of going back to a typewriter because the WP takes care of most of the drudge work of writing -- revisions and the associated retyping. Authors talked about things like wholesale renaming of characters, rearranging large chunks of text, and other associated attrocities that they used to try to avoid become trivial, and they spend their time creating instead of typing. It also leads towards the infinite revision syndrome, for which someone (I think Stephen Goldin) mentioned the famous quote: Art requires two people: An artist to do the creation, and another person to know when to take it away from them. I know from my own writing, postings to various lists and groups, my work on OtherRealms, and the serious writing I'm working on (gads, that is a rotten sentence) that much of what they say is true. >From a gramatical and cohesive point of view, most of my postings to the net (and lists such as this) are sloppy at best. I know this, and I accept it because I'm willing to take the problems and save the time involved in doing a second draft. Frankly, my first drafts tend to read better than most of the material on the net, so this isn't a problem to me. For my more serious work, though, the only real advantage that I get from WP is the ease of revision. I write a first draft and proceed to print it out to hardcopy, and do all my revisions to the piece of paper -- I find it impossible to stare at a CRT screen and catch the spelling errors, syntax and style problems, and all the other associated things that go wrong with your words. By taking a hardcopy for each revision, I also find that this keeps me from the infinite revision syndrome. The thing to remember out of all of this is that WP is a tool. It won't do the writing for you, it won't even make the writing easier. What it DOES do is make the act of writing less onerous by helping to fix some of the tedious parts of the craft -- revision and finishing. At the same time that it solves some problems of writing, it creates others -- no technology is a perfect technology. ------------------------------ Date: Tuesday, May 27, 1986 13:46:26 From: jeffries@hplabs Subject: More on Online Systems and Bad Coding... I hate to burst Bruce Hamilton's bubble, but I've seen exactly those arguments (the ones in his parody ARE ONLINE SYSTEMS HELPING TO PROLIFERATE BAD CODING?) made in all seriousness (and using virtually identical words) by folks who propose that back in the days when people entered programs on punched cards and had to wait a day for the results of each run, people wrote better programs. Look at back issues of the software engineering digest for examples of this perspective. I think that the real answer is that any tool can be abused. My guess is that the same people who misuse word processors, etc., also misused the older technologies. An example that comes to mind is a colleague for whom spelling checkers are a disaster. This man cannot spell at all. His pre-spelling checker prose was relatively well spelled because he used an intelligent system (aka a secretary) correct his manuscripts, but he almost never caught the mistakes his secretary left in. Now that he uses a spelling checker, his papers are impossible to read. The words are all legal english words, but they are often not the words he intended. I find such texts much harder to read -- a nonsense word is an immediate clue that a typo has occurred, but if the error is a legitimate other word, then I am misled to try to make sense of the sentences as it stands before looking for the typo explanation. I, on the other hand, make extensive (and I believe productive) use of spelling checkers. I would hate to have them taken away from me just because they are dangerous in someone else's hands. Every technology brings its own tradeoffs. I have yet to be convinced that, in this area at least, the trade-offs required by computer technology are in any way worse than those of the more traditional methodologies. Robin ------- ------------------------------ Date: 24 May 1986 0856-PDT (Saturday) From: Eugene miya <aurora!eugene> Subject: Two things: Writing and Social Responsibility On writing: How valid a comparison is it been the existing "word processing"/writing and the much older "hand scribe"/writing (maybe calligraphy would be better) debate? I started typing in Fifth grade (hunt and peck) because I did not want to bother with handwriting (unreadable any way). I now know there is a tendency on the part of older generations to take anything in machine printed form as WORD. I like text editors because they free me from paper. I wish a had a better CAD type system for drawing. (Patience.) Similarly, structure editors are nice for outlining. Once in a machine readable form, great, spelling checking, style checking, etc. can be applied. I'm freed from paper-(hard)-ware. Not perfect, but better. What's really important are the ideas right? I admit the misplaced letter can result in grave misunderstanding, but that's where intelligence comes in (I hope), or else those pushing better writing are just doing this mechanically. The latter reminds me a a variation by Hamming on the purpose of computing being insight, not numbers. The analogy on the purpose of exposition would be ideas, not just words on a page. I do have sympathy, Dijkstra said teaching people to program in their natural language leads to learning that people don't know their own language. On Social Responsibility: The original group PSR (Physicians for Social Responsibilty) was started over a concern for nuclear war. CPSR (Computer Professionals for SR) original was conceived for principally the same reason, but there seem to be larger issues facing computers. The physicians don't worry about malpractice, they have over groups (AMA?) which worry about that. The problem is one between keeping a focus and reaching a wider audience. >From the Rock of Ages Home for Retired Hackers: --eugene miya NASA Ames Research Center eugene@ames-aurora.ARPA "You trust the `reply' command with all those different mailers out there?" {hplabs,hao,dual,ihnp4,decwrl,allegra,tektronix,menlo70}!ames!aurora!eugene ------------------------------ Date: 23 May 86 21:17 EDT (Fri) From: Bob Carter <Carter@RUTGERS> Subject: Broadening this digest a bit... From: Dave Taylor <taylor at hplabs> A few propositions for you'all; 1. We're going to have this group gatewayed into a legitimate news group finally - so I've been thinking about a possible change to the format, namely to toss the digest format entirely and have each message simply added to the group. Digests are a marked convenience, especially for folks who have (or who have hacked their own) undigestifying software. 2. Also, there has been a lot of interest in having the group tie in somehow with the Computing and Social Responsibility groups around the world -- I was thinking of allowing some postings from those groups assuming that they aren't too political (as I'd rather avoid our group falling into the inevitable jingoistic battlefield that all emotional topics like politics would make it). Computing and Social Responsiblity groups serve a proper function, and that function is political advocacy, much of which is pungent and provocative. The problem is that advocacy is almost always shrill ("XYZ threatens life as we know it!") and not only to drowns out gentler stuff, but tends to shout it down as well ("How can you talk about computers and writing style? Any message that does not deal with XYZ is immoral!") There is plenty of pungency and plenty of shrillness on "legitimate news groups" already. Please keep Computers and Society the way it is. Many of us like reading something that is not apocalyptic, or at least like it some of the time. _B [this sums up the comments people have been making overall, so it looks like incorporating the CPSR stuff isn't going to happen in the near future -- Dave] ------------------------------ Date: Fri, 23 May 86 19:39:31 pdt From: Scott McGregor <hplabs!hpccc!mcgregor> Subject: Systems and Bad Coding ...There is a hidden risk in the new systems, in that they have enabled us to bypass the correction and finalizing phases of coding, often resulting in quick and efficient execution of poorly planned, sloppy, and confusing code... Compilers tend to be very quick to correct us on points of syntax, but very slow to correct, or even recognize, inaccuracy or inefficiency of algorithms in our own or others' code.... Re-read your code, and have others examine it for efficiency, absence of kludges, and general comprehensibility, before you submit it to any computer. Remember that online compilers are only tools, and that the burden of effective implementation and testing still rests upon those who use them. -- Bruce I agree with Bruce's comments that many people use compilers as quick ways to check their code. I also agree that compilers are generally good at catching syntax errors and pitifully poor at catching semantic (or "logic") errors. And finally, I will agree that the current result is that many people consider a compiler pass a sufficient test for bug-free code, but actually therefore perpetrate buggy code. To some extent I accept Bruce's dictim, IN THE SHORT TERM, that people need to exorcise a little more restraint in racing their code into production just because it compiles. It is true that the advent of interactive systems and CRTs has made the cost of another compiler pass much less expensive, and so many people are now much less careful. But why? I would say because they find error-seeking behavior very annoying. They probably aren't very good at it (look at all the syntax errors that get past people that try to desk debug). Their nonchecking behavior is very self-rewarding. IN THE LONG TERM, attempting to force these people back into more comprehensive checking is a mistake. What we really need is for some intelligent individuals to apply themselves to designing fundamentally new programming approaches. These approaches should make the possibility of error much more difficult, (e.g. you can't misspell if you must choose (by pointing) from existing lists!). Errors should be reported, and be forced to be corrected as soon as possible. Lastly, the very structure of the "program" should be such that errors in logic become blatently obvious! (The avoidance of describing the programming environment as a "language" is purely intentional.) People are turning to the computers to do their checking for them, because they want computers to serve them in that way. In the long run, we shouldn't change the way people must act unless we can also fundamentally alter the way the FEEL about those actions. Rather, we should mold the machines to serve people in the way people want to be served.Of course, such action is far from trivial--and that's a good reason not to expect this in the short run. But in the long term that's a cop out. Unfortunately, computer research and development is so fragemented. There are all these operating systems, all these languages, etc. that any particular one only gets a small number of people paying attention to it, and base level systems are built all over the place, instead of a few tall towers of sophisticated programming. Computing has had its era of multiple competing technologies (ala the 2000 car building companies of the turn of the century). Its time for the computing revolution to shake out some of these and concentrate (like the VW bug) on improving software engineering into an age of increased reliabilty. I encourage every programmer to join the revolution and strike a blow for more HUMAN programming environments! (Lest it be assumed that the author is a naive freshman with 3 months BASIC training somewhere, let me put this to rest now--the author has a masters degree, 14 years programming experience, used ~2 dozen languages on ~1 dozen operating systems.) ----------------------------------- To have your thoughts included in this digest, or to join the mailing list, please send electronic mail to Dave Taylor at any of the following addresses: taylor@HPLABS.{CSNET,ARPA} -- or -- ..hplabs!taylor This digest is published approximately bi-monthly and does not necessarily express the views of HP nor anyone else other than the individual authors of the messages. *********************************** End of Computers and Society Digest ***********************************