[mod.telecom] call hunting

dms@MIT-HERMES.ARPA (David M. Siegel) (10/19/85)

Funny that you had problems getting call hunting going... I just want
through the same experience myself. I asked for another phone line to
be installed, with hunting going from my original number to the new
number. New England Telephone put in the new line fast enough, but
no call hunting. They told me it would turn on by 6pm the next day.
After a week of telephone calls to the business office, they finally
figured out that I'm on a crossbar switch, not an ESS, and that the
new number can only be 500 digits apart from the old number for
hunting to work. I had told them from the start that I wanted hunting
between the two lines, so I wonder why they didn't give me a number
that would work? Anyway, they changed the new number to something
closer to the original number, and told me hunting would be on by 6pm
the next day. Still no luck. After that, the business office told me
that it was no longer their problem, and I should call the repair
center. Well, to make a long story short, I called the repair center
twice a day for 2 weeks before they turned that damn hunting on. The
repair center blamed the delays on: hurrican Gloria, the Bell system
breakup, the business office, the Sept college telephone service
request crunch...

Oh well, at least I have hunting now.