[mod.telecom] More 1+

capek.yktvmv@IBM-SJ.CSNET ("Peter G. Capek") (10/23/85)

What with all this discussion about 1+, I couldn't resist telling
about this:
 
I work in the 914 (Westchester, New York) area.  Our PBX has automatic
route selection, and one of its possibilities is an FX line to 617.
One of my colleagues tried to call 617-460-xxxx and was told that he
had to dial a 1 when calling "beyond the local area".  I assume he was
supposed to dial 9-617-1-460-xxxx.
 
We were able to make the call by asking the operator for assistance.
I was later able also make the call by busying out the (single) FX
line from another phone, and thereby forcing a long distance call.
 
Whose fault is this?  Is our PBX expected to know when to insert a "1"
(and when not to, since the message clearly says I must include it
when it is required, and omit it when it is forbidden) at the
beginning of the number it dials?  It seems to be smart enough to know
not to dial the 617 when it has chosen that FX line.
 
Peter Capek
IBM Research -- Yorktown Heights, NY

cmoore@BRL.ARPA (Carl Moore, VLD/VMB) (10/25/85)

9-617-1-460-xxxx?  Are you sure you didn't get the 1 and the area code
reversed?