SASW@MIT-MC.ARPA ("Steven A. Swernofsky") (11/12/85)
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Date: 11/11/85 19:46:57 R
From: Kahin at MIT-MULTICS.ARPA
Re: Communications Forum
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Date: Mon, 11 Nov 85 19:38 EST
From: Kahin@MIT-MULTICS.ARPA
Subject: Communications Forum
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Massachusetts Institute of Technology
Communications Forum
Thursday 4-6 p.m.
The Impact of the Divestiture
November 14, 1985
Lisa Rosenblum, New York Public Service Commission, Consumer Division
Paul Levy, Massachusetts Department of Public Utilities
Gayle Ruedi, AT&T Customer Services/MIT
There has been more choice but also more confusion in the
telecommunications industry since the breakup of the 107 year-old
Bell System last year. Both residential and business users are
faced with complex tradeoffs among products, services, and
prices -- in a market which is in constant technological flux.
State regulatory agencies have found their established practices
challenged by the changes climate and have had to reassess what
their role should be. The divestiture has had a particularly
profound effect on AT&T, which has had to shed its monopoly
mindset and establish an image as a "new," competitive company,
while reassuring customers that it continues to offer state-of-
the-art technology and service.