[mod.telecom] Digit Confusion

MYERSTON@SRI-KL.ARPA (HECTOR MYERSTON) (12/05/85)

    The San Francisco Bay  Area NPA's (415/408) do  not yet require  the
use of 1+ for dialing Long Distance numbers.  The dialing pattern is NPA
NXX XXXX for calls outside the NPA and NXX XXXX for calls within.

    Several new Voice Mail/Automatic Attendant systems such as OPCOM and
Centrigram which  allow the  user to  dial additional  digits to  access
internal extensions without Attendant  Assistance have recently come  on
the market. Typically an experienced user would dial NXX XXXX AAA  where
AAA represent the additional extension or control digits.

    The problem  is that  many call  accounting/SMDR systems  base  call
costing on wheter the call is seven  or ten digits and wether the  first
three digits dialed "look  like" an NPA.   We recently experienced  this
problem with a local call to NXX 887.  The user dialed 887 XXXX AAA, the
call completed as dialed,  SMDR recorded ten digits,  looked up NPA  887
and found a valid match!.

    Inquiries to BellCore Traffic Routing revealed that 887 is listed as
a valid NPA "For Internal Use".

    It appears that need  for 1+ dialing  in AC (415)  and (408) may  be
closer than we suspected.


HECTOR O MYERSTON
Supv Telecom Analysis 
SRI International

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