johnl@ima.UUCP.UUCP (05/09/86)
My home phone is subscribed to SBS for long distance service. I dial my calls with 1+ and SBS completes them and sends me the bill. So far so good. But most months, my regular local phone bill arrives and on it AT&T is charging me for one or two long distance directory assistance calls. I've called them each time and they take the charge off, but it's pretty strange. AT&T claims that they couldn't be wrong -- my local telco (New England Tel) must be misrouting some of my D.A. calls. This seems pretty unlikely to me. I do make occasional D.A. calls, and they do show up on the SBS bill, as they should. To make things worse, AT&T says they cannot provide the details of the alleged D.A. calls but will starting sometime soon. Needless to say, New England Tel hasn't the slightest idea, either. Any brigt ideas. Has some evil daemon hacked the Cambridge phone exchange? Do other readers have the same problem? Signed, Puzzled (John Levine, ima!johnl or Levine@YALE.EDU)