naftoli@aecom.UUCP (Robert N. Berlinger) (08/07/86)
I use a Multitech 224E modem to connect to our system from home at
2400 baud with group 3 MNP protocol. This all worked fine until
recently when it mysteriously stopped working. The modem works fine
on any other phone line, and also works fine at 1200 baud. 2400 is a
no go. I measured the voltage on the phone line and it was only ~13
volts. I thought that all phone lines are supposed to be 48 volts
(all others that I tested were). Could this be causing the problem?
It works ok (a bit noisy and low volume) for voice.
How would I go about getting NY Tel. to fix this? They usually are
unwilling to listen to any problems dealing with data equipment.
Robert Berlinger
Systems Analyst
Albert Einstein College of Medicine
UUCP: ...{philabs,cucard,pegasus,ihnp4,rocky2}!aecom!naftolijsol@BU-CS.BU.EDU (08/25/86)
If you are getting low volume on voice calls, you can complain about that. Otherwise, you are probably out of luck. --jsol