[mod.telecom] Directory Assistance Routing

hcsjgh@tness1.UUCP.UUCP (01/03/87)

>>allegra!phri!roy@seismo.CSS.GOV (Roy Smith) writes
>>Subject: Directory assistance & long-distance routing
>>
>>	Here's something I've often wondered about.  When you call long
>>distance directory assistance, after you get the number you want (either
>>from a human operator or a digi-cording, the connection is broken and you
>>have to dial the number yourself.  Wouldn't it make more sense to just
>>connect you with the number?

The DA operators are not always in the same area as the number
you are looking for. The operators can be pooled to handle several
areas. Also, the records are databased and centralized, and polled
via data links.

The routing for the actual call will most likely be totally
different from the DA call.

Also, with numerous long distance companies available, the caller
might wish to use another company for the actual call. 


Greg Hackney
Southwestern Bell Telephone Co.
Texas Network Engineering Support Systems
P.O. Box 1530, Room 806
Houston, Texas 77001

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"What hath God wrought?" -A.G. Bell and company
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