[mod.computers.laser-printers] Survey results, part two

page@ULOWELL.CSNET (Bob Page) (01/08/86)

Part two was software.  I got a *lot* of responses on this one.

One person suggested using Scribe, because it is easy to learn.

EVERYONE else suggested I use LaTeX, because:
	It's free (and no yearly support hassles)
	It produces better output than Scribe
	The LaTeX macros make TeX as easy to learn as Scribe.

I oversimplified a bit, but those are the general comments.

Ok, now time for part three, the question.  In my first posting I asked in
passing about Ethernet.  I got very few recommendations, the one or two
that had opinions were not highly in favor for reasons I do not remember,
and I since removed all correspondence.  So I ask you again:

	Do you have your printers on Ethernet?  If so, why?  What problems
	have you had?  Are you generally satisfied with your setup?  What
	would make you switch?
	If you do not use Ethernet, answer the above also.

I am asking this again because I have rec'd a steady stream of requests
from people asking me to clarify by admittedly vague statement in the
first summary.  Please help, I will summarize all answers rec'd by 1/21/86.

..Bob

Internet: page%ulowell.csnet@csnet-relay.ARPA
UUCP:     wanginst!ulowell!page
Phone:    +1 617 452 5000 x2233

Wax.OsbuSouth@XEROX.ARPA (01/09/86)

In response to your inquiry:

Do you have your printers on Ethernet?
	Yes.  We have many Xerox printers connected to our network.  The
network is LARGE and thus we can send documents not only to other
buildings but to locations throughout the world.

If so, why?
	One of the main reasons, but not the only one is so that I can send a
document to other people who are not at this local.  Also, I am able to
send draft copies of a document to a local ( <- relatively) slow printer
and when I am finished send it to a centralised fast/bulk printer on the
net.

What problems have you had?
	Almost all the problems we have had, have had nothing to do with the
network.  Mostly the problems are badly formatted documents being sent
to printers.  The printer will usually detect the problem and abort the
job but sometimes it doesn't [none of us are perfect].

Are you generally satisfied with your setup?
	Yes.  So much so that we never think very much about printing problems
that much (in regards to the net).  We just use it as another tool.

What would make you switch?
	Right now there is nothing on the market that appears to work better,
faster or less problem prone than the setup we have here.

Allan Wax
Wax.OsbuSouth@Xerox.ARPA
Wax.OsbuSouth@Xerox.COM

GEOF@MIT-XX.ARPA (Geoffrey H. Cooper) (01/09/86)

>  So I ask you again:
> 
> 	Do you have your printers on Ethernet?  If so, why?  What problems
> 	have you had?  Are you generally satisfied with your setup?  What
> 	would make you switch?

Well, you might consider me a biased opinion, since I wrote the TCP-IP option
that Imagen sells.  I'm not trying to make a sales pitch, but I have thought
about the problem somewhat, and there are basically two reasons why a networked
printer might be worthwhile: speed, and distributed printing.  [Also,
a distributed printer is easily shared among many hosts in the internet.
I won't consider this as a factor since most sites have some other
mechanism of acheiving this goal, such as the 4.2 spooling scheme.
Note, however, that each of these schemes places more of a burden on
host processing than distributing the printer.]

At least in Imagen's case, you can get the same speed out of a parallel
interface as you can out of a TCP connection (assuming that the host can
push byte-by-byte data that fast, some can't).  But a parallel interface
ties the printer down to being close to the host.  At most sites, there
is some desire to get the printers -- especially quiet ones like the LBP-CX
-- out where the users are.  This desire is especially prevalent at sites
where an ethernet is present.

The other alternative is to use a serial line.  With an Imagen, running
the serial packet protocol, you can get 14-15 kilobits/second across a
19.2Kbaud serial connection (remember that there are 10 baud per byte in
this case).  The Imagen TCP option is not blindingly fast, as ethernet
datarates go, but it does get 60-70kb/s, or 4-5 times the speed of the
serial option (most serial printers run at 9600 baud so the gulf
is really greater).  Also, Ethernets and Internets move data quite a bit
further than do serial lines.  We have one customer site where the local
printer routinely receives files from an arpanet site 1500 miles
away, which is accessed by local users over the arpanet.

The benefit of a networked option must be traded off against its cost.
The option costs an extra $3K, and you have to supply a transceiver.
Ask yourself:
	- Do I need the speed? The answer is yes if you do a lot of
	  graphics work, and YES if you do screen dumps or other bitmaps.

	- Do I get real benefit from having the printer be physically
	  distant from the host?  If the host is in a machine room,
	  the answer is probably yes.  If the host is on a different
	  floor from the users, consider the impact on elevator usage.
	  Finally, depending on the model printer you have, decide
	  whether there is a reasonable public area where the printer
	  won't bother anyone.

	- Do I already use Ethernet? If not, then consider the extra
	  cost of buying and running the cable.  In this case, I don't
	  think that the option makes much sense, unless you have an
	  absolute need for the extra distance Ethernet provides.

If you answered Yes to all the above, then you would probably benefit
from an Ethernet printer.  If you need the speed but not the distance,
investigate parallel.  If you need the distance but not the speed, try
serial.  Note that you can buy a serial printer and upgrade it to
Ethernet later if your needs change.

- Geof Cooper
  IMAGEN Corporation
-------