tgd@oregon-state.CSNET (Tom Dietterich) (03/16/87)
Has anyone else noticed the following problem? Got a solution? We have an Imagen 8/300 and frequently we have a region about the size of a nickel in the lower right-hand corner of the page (approximately 1.5inches from the bottom and from the right hand page edge) in which the print is washed out, faint, or missing. Taking the toner cartridge out and shaking it makes only a slight improvement. The severity of the problem varies over time. When it is most severe, we see these faint spots on 50% to 75% of the pages. We have tried all of the obvious things: cleaning all of the internals, changing toner cartridges, etc. We know that the position of the splotch is determined by the distance to the bottom of the page. For critical printing jobs (camera-ready copy, etc.) we run legal size paper through the printer and cut off the extra paper. This works great! --Tom Dietterich oregon-state@csnet-relay oregon-state@relay.cs.net