[mod.computers.laser-printers] Ultrix troff bug: complain now or hold your peace...

reid@DECWRL.DEC.COM.UUCP (03/21/87)

Several times in Laser-lovers in the past couple of years I have
seen comments that Ultrix 1.2 cannot print man pages on a laser
printer--they come out formatted all wrong. This is quite true.
There is a bug in the troff macros distributed with Ultrix 1.2.

I learned today that no DEC customer has ever reported this as
a bug in Ultrix. As a result of this, the Ultrix software 
people do not consider it a problem and will not fix it anytime
soon.

Those of you who have complained about this to Laser-lovers should
also file a bug report to DEC, or else it's not going to get better.
One could argue, perhaps, that customers are responding to this
kind of thing by buying Suns instead of complaining about Ultrix,
but that is very difficult to prove....

(speaking only for myself and not for my employer....)

Brian Reid

[[Editor's note:  Fascinating, the implications of the disclaimer,
Brian!				--Rick ]]