[mod.computers.vax] SAS v5, the saga continues...

sasaki@HARVARD.HARVARD.EDU (Marty Sasaki) (01/16/86)

If you remember from last time, SAS version 5 had been delivered but
didn't work on VMS 4.2. A note with the distribution said that soon
there would be another release that would run on 4.2. After making a
posting to this group, I received a very nice phone call from the VP
in charge of mini-computer SAS from the SAS Institute. I was assured
that they were working on it.

We received another tape in the mail around January 1 that was
supposed to be the latest revision that would finally work. We
installed the newest version, and it seems to work, except for one
small problem, you can't read data in from a file. A call to the SAS
Institute told us that this was a known problem and that they were
working on it.

Forgive this mild flame, but this is just bad software management.
Reading an input file is so basic a task in SAS that the tape
shouldn't have left the SAS Institute. Wasn't the software tested?
What kind of software manufacturer ships untested software? If the
software was tested, why was the test so inadequate? Why are we paying
for software that doesn't work?

Tune in next time, when we will answer the questions: Does SAS V5
work yet? Have all of our SAS users gone back to IBMland were SAS
seems to work? Are we stupid enough to buy another year of
non-existant maintenance?

		Marty Sasaki

Usual disclaimer: These are my views and not those of my employer's,
Harvard University.