eichelbe@NADC (07/23/86)
If your site has had experience with EMC Corporation memory in a VAX 11/780, would you please comment, positively or negatively, on the reliability, serviceability or any other aspect of the product that may help our site in replacement memory selection. Our site would be interested in the 64K chip memory boards and controller. The EMC product numbers are EMCVT-780 and VX-1MB-780. Please reply directly to me. Thank you, Jon Eichelberger (eichelbe@NADC.ARPA) at the Naval Air Development Center P.S. We are under 4.1 BSD UNIX, if it matters. We will be going to 4.2 BSD or 4.3 BSD soon, and System V on another VAX 11/780. If the OS matters, take this into account in your comments. Thanks!
"Eric_S._Fanwick.STHQ"@XEROX.COM (07/24/86)
I have had 2 experiences with EMC memory both under VMS In the first case I installed 8mb into a VAX 11/780 running VMS 3.6 and had no problems. Replacement here was a large concern and EMC agreed to leave a spare board at our site at no charge. In the second site I was on a VAX cluster that included 3 vax 11/750 with 4mb's of EMC memory each under VMS 4.2. In this case one of the boards went bad as will happen. I was very pleased with EMC's response. Upon my call to them they sent out a replacement board right away. In both situations EMC was very reliable company. DEC on the other hand was not. In the first situation when it was put onder field service they wanted more money to service EMC memory then their own even though they did not have to pay for the part. They advertise they support third party memory but in reality they don't like to and they show it. Eric Fanwick Xerox The view expressed are my own and do not reflect my company.