sloan@gatech.CSNET (Alan D. Sloan et al.) (11/15/85)
I yesterday became the first Amiga owner I know of to experience hardware failure. Lucky me. I was typing a letter, when, all of a sudden, my screen goes blank. Actually, it was sort of pale blue. Nothing I typed made any difference. I powered down, powered up, and checked the system. The mouse and workbench were fine. But the keyboard was dead. Not even CTRL-A-A worked. Also, the CAPS LOCK LED was lit. I took the keyboard to my local Amiga store, and when they plugged it into their machine, it did the same thing. The good news is that they are going to fix it or replace it for me by tomorrow, free of charge. Whew! Lee -- Alan Sloan School of Information & Computer Science, Georgia Tech, Atlanta GA 30332 CSNet: sloan @ GATech ARPA: sloan%GATech.CSNet @ CSNet-Relay.ARPA uucp: ...!{akgua,allegra,hplabs,ihnp4,linus,seismo,ulysses}!gatech!sloan
brolsma@BBN-SPCA.ARPA (11/17/85)
From: Bruce Brolsma <brolsma@BBN-SPCA.ARPA> My Model 1080 monitor flipped out on the second day I had the system; since my dealer is just 10 minutes away, I was back in business within an hour. It was his (and my) opinion that if the system is gonna go, it's more likely to do it soon after you start using it. Overall, I'm quite pleased with the system. I'd especially like to thank Commodore/Amiga for the keyboard layout. It's a joy to use. -bruce Bolt Beranek & Newman, Inc.
jim@randvax.UUCP (Jim Gillogly) (11/22/85)
In article <1953@gatech.CSNET> sloan@gatech.CSNET writes: >... >I powered down, powered up, and >checked the system. The mouse and workbench were fine. But the >keyboard was dead. Not even CTRL-A-A worked. Also, the CAPS LOCK >LED was lit. I took the keyboard to my local Amiga store, and when >they plugged it into their machine, it did the same thing. > >The good news is that they are going to fix it or replace it for me >by tomorrow, free of charge. Whew! > We finally got our machine through the developers' program, and the keyboard was DOA in the same way yours died: CAPS LOCK LED lit and all. Like yours, mouse and workbench worked. Unlike your experience, I've had to return the whole thing (NOT JUST THE KEYBOARD) to Pennsylvania AT MY EXPENSE!!! Not to a local dealer, not just the keyboard, not postpaid, not nothing! And they'll eventually get around to sending a new development machine. And we're sitting here. Just great. Some guarantee. Two weeks at least. I called and kvetched to everybody who would listen, and they all said that was the way the policy worked. Fumingly... -- Jim Gillogly {decvax, vortex}!randvax!jim jim@rand-unix.arpa