petes@mmintl.UUCP (Peter Santoro) (01/17/86)
The TAXAN 640 color monitor produces a crisp image; however, it requires
a special cable (contains some resistors) when used with the AT&T PC.
What follows is what happened to me when I tried to obtain the $35 cable for
my AT&T PC 6300:
1. I called 8 local computer stores. Not one of the sales people I talked
with had ever heard of such a cable.
2. I then called over 3 dozen computer mail order firms. Only one firm,
47 Street (New York), knew of the cable. Their price for the $35 cable
is $100. (By the way, 47 Street sells ATT PCs as an unauthorized dealer -
which means you get NO warranty from ATT.)
3. I called TAXAN 3 times for assistance. All I got was -
a. "I'm sorry sir, we don't sell direct to customers. You'll have to
continue to call other dealers."
or
b. "You can buy a cable from one of our distributors. I'll give you a few
telephone numbers."
4. I then called a few TAXAN distributors. They had the $35 cable for $35!!!
When I tried to order one, they said "We don't sell in such small
quantities, but if you buy a TAXAN 640 at full retail ($785) we'll be
happy to sell you a cable for $35." The TAXAN 640 sells for $519 - $530
at most mail order firms, so that means if you buy from a distributor,
the cable for the AT&T PC effectively costs $300!! (such a deal)
5. Only after talking with one of Taxan's sales managers would they sell me a
cable direct.
If this is how TAXAN supports customers before the sale, just imagine
how they support customers after the sale.bam@sdchema.UUCP (Bret Marquis) (01/23/86)
The AT&T 6300 will support the Taxan 440 and 640 (relatively) hi res monitors without modification. An excellent monitor for the price (under 500). Just an adapter cable is required. (I have the pinouts if they're needed). Olivetti (the 6300's manufacturer) sez that the internal card can be disabled and *promises* to send me info. I'll post it when I get it. Good luck. Bret Marquis (sdcsvax, ihnp4) bang!bam bam@NOSC.ARPA