[net.micro.att] Hard Disk Noise Results

freak@ihlpa.UUCP (Malloy) (05/07/86)

A few weeks ago I posted this message requesting help for my  10Mb  hard  disk.

> HELP!!!! HELP!!!! HELP!!!! HELP!!!! HELP!!!!
> 
> I have a 10 Mb CMI hard disk on my PC, mounted in an external  cabinet.   The
> HD  never goes "out of service", but it makes a strange sound.  Shortly after
> power up and then every once in a while after that, there is a  very  strange
> whining sound.  It has never interfered with the data on it, but I worry that
> there is something wrong.  Can something be oiled or what?
> 
> Please send mail, I will post a summary.

I have gotten many responses and almost as many solutions.  Here then  are  the
possible  solutions  to the problem.  I am still unsure as to which I will try,
but...  To the people who responded, Thanks.  To other, with same problem, here
are some of the possibilities.

This is the Summary:

This noise is often caused by a slight rubbing of the drive's  spindle  brakes.
It  usually requires a radical disassembly of the drive on a clean air bench to
adjust ('though CMI may have  done  it  differently).   If  the  noise  is  not
excessively annoying, your data is okay.  If the noise is excessively annoying,
your data is still okay but components  in  you  drive's  brake  mechanism  are
waring out a little faster than normal.

     =====================================================================

I don't know specifically about the  CMI  drives,  but  many  10Mb  drives  are
constructed  with  a  copper  spring which contacts the motor spindle to remove
static electricity.  The spring usually  has  a  finger  in  the  center  which
contacts  the  spindle, and is surrounded by copper.  This spring can resonate,
creating a whine or a squeal.  The fix is to take some silicone rubber and  put
two drops where the finder joins the rest of the copper:

 ___________            #################
|                       #*              #
|                       #############   #
spring side view        #*              #
                        #################
                        top view - apply silicone to '*' areas

     =====================================================================

Sounds like you are losing a bearing in the spindle.  If  this  is  indeed  the
case  the drive will totally fail in 6 months to a year.  I suggest you back it
up regularly.

     =====================================================================

I have the same setup and same noise on my Shugart 606 8 MByte  drive.   I  was
told by a very knowledgeable hardware guy that it is some bushing or other that
is not critical and only annoying.  It seems to be lessening with use.

     =====================================================================

I am sorry to say that the whining sound is just the nature of the  beast.   We
have  dozens  of  hard  disks  at  work,  some  whine  all the time, some whine
intermittently, other don't whine at all.  The whining seems totally  unrelated
to  whether  the  drive will fail or not.  I don't think there is anyway to oil
the drives, since they are sealed and breaking that seal is  inviting  trouble.
If  it  gets  bad  enough, you might want to consult the manufacturer for their
recommendation.

     =====================================================================

I have an Eagle 1630 (XT somewhat-compatible) that made an intermittent whining
noise.   I  don't  know  whether or not it was a CMI, but that sounds familiar.
Fortunately, it was still under warranty (by a matter of weeks) and so  I  took
it  in  for  work.   Not  after  taking  it  out  to  look at it.  No, there is
absolutely nothing to be oiled -- it is undoubtably a sealed unit, bearings and
all.  I believe that it had a bearing going out, which I would imagine could be
dangerous to data if left to wear.  If particles didn't  start  flying  around,
slowing the disk rotation would eventually cause problems.  Better get it fixed
-- and do some backups.

     =====================================================================

When I used to work computer repair, we had  people  complain  of  such  noises
about  three  or  four  times  a day.  Every time the problem was caused by the
static ring on the bottom of the Hard Disk (the  ring  in  the  center  of  the
bottom  of  the  drive  that  touches  a  ball to drain off rotational static).
Anyway, the fix to this problem is to lightly lift the ring off of the ball and
let it snap back.  I have never seen this fail and the drive will shut up for a
long time.  If it doesn't work then you haven't snapped the ring hard enough.

     =====================================================================

What you are probably hearing is the disk finding a bad track or sector.   This
sector  has already been mapped out by the format procedure, but the controller
must be reset to find home.  The reset uses the slowest step rate for the  disk
drive head motor, thus the strange growling whine.

     =====================================================================

Not to worry - I've used these drives myself, and that "whining"  is  just  the
drive recalibrating itself, occasionally.

     =====================================================================

Do you have an AT&T 6300 with the "sidecar" expansion disk, the  baby  that  is
attached  to  the  left-hand  side  of the AT&T CPU box?  If so, the problem is
pretty well known, at least here at AT&T International, and can be fixed pretty
easily:

Open up the sidecar and take a look at the disk.  You can put the  entire  unit
on  its side, so that the expansion box is on top, and then the disk drive will
be turned 90 degrees, back to the horizontal orientation that most of the world
uses.   On  the  top,  there will be a small metal arm with some kind of carbon
brush under it.  As the disk turns, this  brush  is  making  contact  with  the
surface  underneath  it (not actually the disk platter, of course, but it turns
with the disk anyway).  It is not actually supposed to make  contact  with  the
disk; it just does.  Hence the noise.

We fix these things regularly by taking a  small  screwdriver  and  prying  the
little  metal arm up (it is slightly sprung) so that it remains off the surface
below.  If you want, you can boot your machine this way, with the cover off the
expansion box and the CPU sideways.  It should boot normally, except that there
should be no noise.  If the noise starts back up, you have not pried the little
metal  arm up enough.  Go back to the start of the paragraph and try again.  If
there is no noise, replace the cover and turn the thing back the way  you  want
it (turn it off first).


From inside the Tesseract of
	Clancy Malloy
	(ihnp4!ixlpe!freak)

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