gritz@homxb.UUCP (R.SHARPLES) (09/24/86)
I have a problem with Sidekick. I have a PC 6300, 20 meg Seagate HD, 640K MS DOS 3.1, and Sidekick ver. 1.56. Sometimes when I exit Sidekick (with ESC) it covers the screen with thin white and purple horizontal lines. Any text typed appears in double wide, double high purple letters on top of these lines. I can correct this by typing "mode co80". If I reenter Sidekick and exit again, it does it again. The only way I have found to fix the problem is to turn the machine on and off a few times and eventually it will work properly. The machine passes all of its diagnostics normally on boot up and all other graphics (GEM, Lotus, Games) work normally. I have Sidekick on my 6300+ at work and it works great there. Has anyone else had this problem with a 6300? Is it a warrenty problem? Any advice would be appreciated. Russ Sharples homxb!gritz
wtm@neoucom.UUCP (Bill Mayhew) (09/26/86)
We have ATT 6300s here, but I have not run sidekick on them. I have noticed that on some of the IBM machines here that are running sidekick that it is necessary to exity the same way you got in. If you used ctrl-alt to bring sidekick up, exit that way too. This seems to primarily be an interaction that crops up when using sidekick on top of a program that is writing to the graphics screen rather than the text screen (Eg. beware of Microsoft Word that displays on the graphics page). Hope this sheds a bit of light. --Bill Bill Mayhew Division of Basic Medical Sciences Notheastern Ohio Universities' College of Medicine Rootstown, OH 44272 USA 216-325-2511 (wtm@neoucom.UUCP)
rdr@inuxh.UUCP (Robert Rindfuss) (09/26/86)
> > I have a problem with Sidekick. I have a PC 6300, 20 meg Seagate HD, 640K > MS DOS 3.1, and Sidekick ver. 1.56. Sometimes when I exit Sidekick (with > ESC) it covers the screen with thin white and purple horizontal lines. > Any text typed appears in double wide, double high purple letters on top of > these lines. I can correct this by typing "mode co80". If I reenter > Sidekick and exit again, it does it again. > > Has anyone else had this problem with a 6300? Is it a warrenty problem? > Any advice would be appreciated. > Yes. It's supposedly a timing problem in the video board. Not all 6300s do it, but some do. Call Borland - they have a patch for Sidekick that fixes the problem. I found them to be very helpful - when I first called they were aware of the problem but didn't have a fix at the time. They took my name and address and said they would let me know when they had a fix (...sure they would...). Two months later I got a letter with the patch! (I'd post it but I can't find it.) Bob Rindfuss AT&T Graphics Software Labs ...ihnp4!inuxh!rdr
lowe@psuvax1.UUCP (Tom Lowe) (10/10/86)
The following is a word-for-word copy of a Borland Supplied Memo:
-----------------BEGINNING OF MEMO ---------------
Bornald International TECH-INFO
PRODUCT : SIDEKICK NUMBER : 313
VERSION : 1.56A
OS : PC-DOS
DATE : June 30, 1986
TITLE : AT&T Patch - 40 Column Mode
The following patch will correct the problem of the screen going
into 40 column mode and/or graphics mode upon exiting from
SideKick.
Use the DOS utility, DEBUG, to apply the following patch to a
copy of your .COM file. Copy DEBUG.COM into the directory (or
onto the diskette) where your working copy of SideKick is
located. At the DOS prompt, type the following information
exactly as it appears. (Conclude each line by pressing <ENTER>.)
Note: 1. DEBUG is not sensitive to upper and lower case. All
Addresses are listed in upper case for ease of
readability.
2. While in DEBUG, the prompt will appear as a dash (-).
3. If you do not receive the appropriate response,
press "q", then <ENTER>, to quit. Check your
version numbers and, if correct, try again.
TYPE THIS APPEARS
---- ---- -------
NOT COPY PROTECTED:
debug SK.COM<ENTER> -
a 1380<ENTER> xxxx:1380
jmp 1394<ENTER> xxxx:1382
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
debug SKN.COM<ENTER> -
a 135E<ENTER> xxxx:135E
jmp 1372<ENTER> xxxx:1360
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
debug SKC.COM<ENTER> -
a 126A<ENTER> xxxx:126A
jmp 127E<ENTER> xxxx:126C
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
debug SKM.COM -
a 121D<ENTER> xxxx:121D
jmp 1231<ENTER> xxxx:121F
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
COPY PROTECTED
debug SK.COM<ENTER> -
a 1396<ENTER> xxxx:1396
jmp 13AA<ENTER> xxxx:1398
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
debug SKN.COM<ENTER> -
a 1374<ENTER> xxxx:1374
jmp 1388<ENTER> xxxx:1376
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
debug SKC.COM<ENTER> -
a 1280<ENTER> xxxx:1280
jmp 1294<ENTER> xxxx:1282
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
debug SKM.COM -
a 1233<ENTER> xxxx:1233
jmp 1247<ENTER> xxxx:1235
<ENTER> -
w<ENTER> writing xxxx bytes
q<ENTER> DOS PROMPT
----------------------END OF MEMO -------------------
This information was supplied to the AT&T PC Hotline by Borland
International.
Any questions relating to this information should be directed to Borland
at (408) 438-8400
--Tom Lowe
P.S. I assume no responsibility for this information. All precautions
were taken to avoid typos. As mentioned above...direct all questions
to Borland International....NOT THE AT&T PC HOTLINE! They will NOT help
you!