wasser_1@viking.DEC (John A. Wasser) (04/26/85)
> > > What this means, of course, is that if you do things to your machine that > > > you were told not to, like hack the hardware, you are on your own. > > > > This is the real issue, isn't [it]: we weren't doing what we were > > told to do. Well, you've been a good boy, so you get to be the > > [hall] monitor. > > This is an insulting comment. Do YOU want to try to build a decent hardware > support organization for ~250,000 machines that have hardware hacks of > varying degrees of sophistication and varying degrees of success with no > schematics? > What hardware support organization? Dealers doing board-swaps? I did a memory upgrade on my MAC ($100... better then $600!) so I don't expect Apple to repair my board for free. What I do expect is to be able to buy the new ROMs and have them REPLACE THE ROMS IF THEY ARE DEFECTIVE. It is not reasonable to expect Apple to do a board swap and take a modified board in trade but is is reasonable to expect Apple to sell just the ROMs and provide no more service for them than for any other software. If they don't, I'm sure someone will (illegally). When I bought my 128K Mac (November 1984) I expected to upgrade to a 512K board in March (1985) when all the nice hardware changes were expected. Since Apple didn't deliver, I gave up and did a cheap memory upgrade myself. Since I saved $500 on the memory upgrade, I won't complain if a new board costs less then $500 more without the trade-in (if the hardware changes ever do arrive). -John A. Wasser Work address: ARPAnet: WASSER%VIKING.DEC@decwrl.ARPA Usenet: {allegra,Shasta,decvax}!decwrl!dec-rhea!dec-viking!wasser Easynet: VIKING::WASSER Telephone: (617)486-2505 USPS: Digital Equipment Corp. Mail stop: LJO2/E4 30 Porter Rd Littleton, MA 01460
jimb@amdcad.UUCP (Jim Budler) (04/27/85)
In article <1864@decwrl.UUCP> wasser_1@viking.DEC (John A. Wasser) writes: >... > expect is to be able to buy the new ROMs and have them REPLACE > THE ROMS IF THEY ARE DEFECTIVE. It is not reasonable to expect > Apple to do a board swap and take a modified board in trade but > is is reasonable to expect Apple to sell just the ROMs and > provide no more service for them than for any other software. >... Buying the ROMS is one thing, expecting them to replace the ROMS if you decide they don't work is another. Even a car dealer has the sign saying "electrical parts are not subject to return" because once it has been out of their hands it can be damaged in so many ways. But beside this the only actual statement out of Apple at this point has been the statement that Apple will not guarantee the ROM upgrade to be compatible with any one elses mods and hardware. This statement by Andy Hertzfeld contained the information that even the Hyperdrive as currently configured would NOT work with the new ROM. -- Jim Budler Advanced Micro Devices, Inc. (408) 749-5806 UUCPnet: {ucbvax,decwrl,ihnp4,allegra,intelca}!amdcad!jimb Compuserve: 72415,1200