[net.micro.mac] "May" supplement in July

jww@sdcsvax.UUCP (Joel West) (07/25/85)

The "May" supplement finally arrived today (posted July 22 via
UPS).  It was about 250 pages and 13 disks (7 Mac, 6 Lisa).

Some general comments:
	1) It's obvious that some very concientious people
	   promised this would be the "last" update and then
	   felt an obligation to make it as complete as possible.
	   It's also obvious that some things didn't make it in
	   their final stable release in time.
	2) The successor to the Software Supplement is MAUG
	   in Compuserve.
***FLAME ON***** An Apple rep (I'll have to check my notes) said
tech support would be via Delphi.  Now the only support seems
to be via MAUG on Compuserve.  My friends say a $50 or $100/month
bill for compuserve usage is fairly common.  I understood Delphi
was cheaper.  Where's the support "FOR THE REST OF US"?  Is
Usenet included?  I'm not talking about custom answers (which I
understand CompuServe provides.)  I'm talking about distribution
of the current bug-free versions of minor things like AppleTalk
drivers, Switcher, Switcher development guidelines, and about 
3 or 4 other things that the supplement says "This is the last 
one we're mailing....get the next one from MAUG."

Who benefits from the policy, other than the owners of Compuserve?

****FLAME OFF****

Summary of the contents (highlights):
	54 pages of <<About the "May 1985" Software Supplement>>
		(their quotes)
	Switcher and Developer guidelines
	A MAUG ad
	AppleTalk info, Peek, Poke
	MacinTalk 1.1 (see separate posting).
	Low Memory maps in alphabetical and numerical order
	The first chapters I've seen on Hardware and the Printing
	   Manager
	Caveats on the right way to print, including with a LazWriter
	Comments on non-400k disk drives

	Guidelines on how not to screw up with future Mac hardware
		(see separate posting)

Plus a bunch of tools:
	Fedit (file and disk editor)
	Dialog Creator
	Redit (a general resource editor; a bound, glossy user
	  manual the size of the MacPaint manual.)

Even ignoring all the Lisa disks I promptly used for my Mac :-)
I feel I got my money's worth.

But, although I have a friend who's a successful software developer
(Airborne) and one of the strongest local user groups in the
country (San Diego), I'd still like to have some sort of follow-on
service that costs $100/year, not $100/month.  (Is anyone listening?)
The Tech notes are a start.  But there must be some other way for
those of us "outside Macintosh" to keep up with what's going on.

(Further flaming truncated in the interests of brevity).

	Joel West	CACI, Inc. - Federal (c/o UC San Diego)
	{ucbvax,decvax,ihnp4}!sdcsvax!jww
	jww@SDCSVAX.ARPA

jimb@amdcad.UUCP (Jim Budler) (07/26/85)

In article <1008@sdcsvax.UUCP> jww@sdcsvax.UUCP (Joel West) writes:
>...
>	2) The successor to the Software Supplement is MAUG
>	   in Compuserve.
>***FLAME ON***** An Apple rep (I'll have to check my notes) said
>tech support would be via Delphi.  Now the only support seems
>to be via MAUG on Compuserve.  My friends say a $50 or $100/month
>bill for compuserve usage is fairly common.  I understood Delphi
>was cheaper.
>...
>Who benefits from the policy, other than the owners of Compuserve?
>
>****FLAME OFF****

You flamed too soon, MAUG is now avilable on BOTH Compuserve AND Delphi.

-- 
 Jim Budler
 Advanced Micro Devices, Inc.
 (408) 749-5806
 UUCPnet: {ucbvax,decwrl,ihnp4,allegra,intelca}!amdcad!jimb
 Compuserve:	72415,1200

"... Don't sue me, I'm just the piano player!...."

tim@callan.UUCP (Tim Smith) (07/31/85)

> ***FLAME ON***** An Apple rep (I'll have to check my notes) said
> tech support would be via Delphi.  Now the only support seems
> to be via MAUG on Compuserve.  My friends say a $50 or $100/month
> bill for compuserve usage is fairly common.  I understood Delphi
> was cheaper.  Where's the support "FOR THE REST OF US"?  Is

Compuserve is $6/hour at <= 300 bps, $12 at >= $300 bps.  I have heard
that Delphi is $6/hour at all speeds, so it will probably be cheaper,
but it will still be VERY easy to spend $50 to $100/month.

Is anybody out there actually using Delphi?  How much mac stuff is there
per day?  On Compuserve, there are ~150 messages/day in the mac users
forum, and ~50/day in the mac developers forum, with a much lower percentage
of 'junk' than USENET has.  I have found that I can follow all the mac stuff
I am interested in for about 30 minutes a day at 300 baud ( noisy phone line
prevents reliable 1200 baud... grrrrr ). 

ps: it's really neat to be able to ask a question about something, log in the
next day, and have an answer direct from Andy Hertzfeld!
-- 
					Tim Smith
				ihnp4!{cithep,wlbr!callan}!tim

tdn@cmu-cs-spice.ARPA (Thomas Newton) (08/05/85)

> Compuserve is $6/hour at <= 300 bps, $12 at >= $300 bps.  I have heard
> that Delphi is $6/hour at all speeds, so it will probably be cheaper,
> but it will still be VERY easy to spend $50 to $100/month

I thought 1200 baud cost $12.50/hour, not $12.  Also don't forget the extra
$0.25/hour that Compuserve claims they are collecting for AT&T (I found out
about this by skimming the headlines in the 'magazine' they put out).  Also,
there is a 33% surcharge for downloading at 1200 baud.

tim@callan.UUCP (Tim Smith) (08/13/85)

> > Compuserve is $6/hour at <= 300 bps, $12 at >= $300 bps.  I have heard
> > that Delphi is $6/hour at all speeds, so it will probably be cheaper,
> > but it will still be VERY easy to spend $50 to $100/month
> 
> I thought 1200 baud cost $12.50/hour, not $12.  Also don't forget the extra
> $0.25/hour that Compuserve claims they are collecting for AT&T (I found out
> about this by skimming the headlines in the 'magazine' they put out).  Also,
> there is a 33% surcharge for downloading at 1200 baud.

Yes, Compuserve is $12.50.  When I said $12, I meant it in the sense that one
would say "Compuserve is 12 bucks an hour".  I guess I should have said ~$12
if I meant to use a vague term.  Sorry for any confusion.

However,

	*********************************************************
	*							*
	* THERE IS NO EXTRA CHARGE FOR DOWNLOADING AT 1200 BPS	*
	*							*
	*********************************************************

( sorry for yelling, I wanted to make sure that all Compuserve users
saw that ).  The manual is in just plain **wrong**. 
-- 
					Tim Smith
				ihnp4!{cithep,wlbr!callan}!tim