ruffwork@orstcs.UUCP (ruffwork) (12/03/85)
[chomp,chomp,chomp,...] WARNING!!! When I saw the MacSCSI project in Dr.Dobb's I thought I'd build it. When asking for a supplier for the Xebec 1410 somebody on the net said they had ordered from Paramont Electronics in Sunnyvale, CA. I ordered there also, but... BEWARE!!! I placed my order with them (via mail) on 9-18-85 and they cashed my check on 9-27. It is now 12-2. I called them 5 weeks ago and they said they had it on the desk in front of them and that they would mail it out the same day. 3 weeks ago I called them and they said it was on the desk in front of them and that they would mail it out the naxt day. Today I called them and they said they had just dropped it in the mail...RIGHT :-) As far as I can tell they must either be a bogus, keep the money and run setup, or are just plain inept (either way is not very good). The company is : Paramount Electronics 639 E. Arques Ave. Sunnyvale, CA 94086 (408) 773-9595 My personal recomendation is not to buy from them unless you like a BIG run around!!! --Ritchey Ruff p.s. Yes, I have notified the Sunnyvale police dept., and the local Postmaster, and the Sunnyvale B.B.B. I am hoping that I can scare them into sending my board (meanwhile I'm stuck with the old 400k floppies while I have a 5M drive collecting dust...). pps. the usual disclaimer about all this being my opinion only, and not that of OSU, the state of Oregon, the USA, North Hemisphere, the planet Earth, or any of our closest stars...
vishniac@wanginst.UUCP (Ephraim Vishniac) (12/12/85)
> When I saw the MacSCSI project in Dr.Dobb's I thought I'd > build it. When asking for a supplier for the Xebec 1410 > somebody on the net said they had ordered from Paramont > Electronics in Sunnyvale, CA. I ordered there also, but... > > BEWARE!!! ... > As far as I can tell they must either be a bogus, keep the money and run > setup, or are just plain inept (either way is not very good). > > The company is : > > Paramount Electronics > 639 E. Arques Ave. > Sunnyvale, CA 94086 > (408) 773-9595 > My experience with Paramount has been pretty similar. They actually did mail the merchandise parcel post after (they claimed) two previous mailings failed (UPS -> black hole; parcel post -> damaged parcel returned to sender). After four or five phone calls, they promised to send the replacement out UPS next day air. They sent it parcel post "by mistake." When the package arrived (postmarked three days later than they swore they sent it), it did contain pretty much what I had ordered. It did not contain much packing material. The disk controller was obviously damaged, the drive itself didn't look promising, and one of the cables was wrong. I immediately called them and arranged to return the whole wretched mess for a refund. Curious thing here. West coast to east coast, the parcel took *eight* days to reach me. *Twenty-six* days after I mailed it back, Bill at Paramount said he had just gotten the package slip from the PO the day before and would pick up the package (and mail my refund) that same day. That's now nine days ago - a little slow for first class mail. Speaking of which, during various conversations Bill and Anuk (?) at Paramount have tried to tell me that three weeks was a normal transit time for parcels sent either UPS or parcel post. Disclaimer: I have no association with Paramount Electronics except as an incredibly disgruntled customer. -- Ephraim Vishniac [apollo, bbncca, cadmus, decvax, harvard, linus, masscomp]!wanginst!vishniac vishniac%Wang-Inst@Csnet-Relay