[net.micro.mac] It's Fixed!

iltis@ucsbcsl.UUCP ( ) (01/29/86)

It's finally fixed! The dealer replaced the 128K-style
GCC Logic Board, when that didn't help he replaced the
hard disk itself.  Finally, he replaced the Hyperdrive
power supply, which ended the intermittent 05 and 04
"logic board" errors. Note that a Hyperdrive Mac has
TWO power supplies, the original Apple supply which provides
high voltage for the video, and an add-on power supply
from General Computer (the one that failed) that powers
GCC's piggy-backed logic board.  So, if your Hyperdrive
starts acting intermittently flaky, you may want to take
a good look at the power supply before blindly investing
in a board swap.

Am I satisfied? No, I had to take the thing back to the
dealer four times to get it fixed, and I'm out $370 for
the logic board even though the problem was only in the
GCC power supply.  Final note, I talked to GCC on the
phone several times, and found their personnel to be
widely varying in helpfulness.  I think that this company
has a General Motors type attitude problem that a General
Computer-size company can't afford, especially given the
advent of external SCSI and internal 10-20MB cheap hard
drives (MICAH, Warp 20 etc.)

___________________
Ronald A. Iltis
UCSB Dept. ECE
!ucbvax!ucsbcsl!utopia!iltis