[fa.info-mac] disquieting News from microsoft

info-mac@uw-beaver.UUCP (10/19/84)

From: "David H M Spector" <SPECTOR@NYU-CMCL1.ARPA>
I don't recall seeing anyone mentioning this so....

Here at NYU, we had a microsoft rep. stop by a few days ago, and when asked
about Multiplan on  512K Mac, she said that " it will run, but won't
take advantage of the extra memory", she mumbled something about the 
memory size being hardwired in....    Hmmm.  This makes me wonder if
they are going to charge real $$ to get the upgrade, and when/if it will
ever be available.   I don't have too much faith in Microsoft, as I have
been waiting for MONTHS(!!) for my updrade to Multiplan V1.02 (I have 1.01),
and I have gotten tired of calling.

I really think microsoft ought to rethink THEIR user interface.  Crufty prod-
ucts and bad customer service do not for "Consumer loylty" and profits make.


		David
 
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info-mac@uw-beaver (info-mac) (10/28/84)

From: Rick McGeer (on an aaa-60-s) <mcgeer%ucbkim@Berkeley>
[Spector]
	Here at NYU, we had a microsoft rep. stop by a few days ago, and
	when asked about Multiplan on  512K Mac, she said that " it will
	run, but won't take advantage of the extra memory", she mumbled
	something about the memory size being hardwired in....

Apparently Multiplan isn't the only such application, but I don't know of
others offhand and microsoft may not be the only such vendor.  In any case,
the solution is the RAM Disk, which I believe our User's Group is reselling
for $20, so the list must be << $100.

						Rick.