info-mac@uw-beaver (info-mac) (10/29/84)
From: hamachi%ucbkim@Berkeley (Gordon Hamachi) There has been a massive foul-up in the Apple endorsed computer insurance. I discovered this when, a month after sending in my application, I called to find out why I had not received my insurance policy from Emett & Chandler, Inc. Over the phone I was told (** SURPRISE **) that my system was NOT currently insured. Furthermore, Emett & Chandler is swamped with applications which it is unable or unwilling to honor. Emett & Chandler has been advertising low cost insurance for "your entire Apple system--hardware, software, and accessories", at $25.00 per year for $5000 coverage, or $50.00 per year for $25000 coverage. The problem is the interpretation of "system". Many applicants thought that meant any number of CPUs, while Emett & Chandler thought that meant only one. Since I was trying to insure three Macintoshes on the same policy, they rejected my application but didn't get around to telling me. Their brochure states that, "Equipment and software purchased during the term of your policy is automatically covered up to the $25,000 limit at no additional cost". An additional CPU (or two) evidently is not considered to be "equipment". In any event, if you bought this insurance and thought you were insured, you may be wrong on both counts! Call 818/792-5666 to determine the status of your application. --Gordon Hamachi