[net.misc] Dial 1-800-311-1111

govern@houxf.UUCP (08/02/83)

N. Klein at houxt recently complained about advertisements that give
telephone numbers as 1-NXX-NXX-XXXX instead of just NXX-NXX-XXXX.
Well, they're doing it at the request of the phone company - not
just NYTel and Pacific, but ATT.  There are two reasons for it:
	- A large part of the country has to use this format,
	  and too many people have been misdialing because of ads
	  that don't remind them to dial "1" first.  In areas with
	  enough modern telephone switches that you don't have to
	  dial the "1" to get a toll call, most of the equipment is
	  smart enough to ignore an initial "1", so misdials aren't
	  a problem.
	
	- Starting in about 1995, you're ALL going to have to dial
	  1-NXX-NXX-XXXX for normal long distance calls, even if
	  your home area code doesn't use central office codes with
	  N0X or N1X formats.  (Note that X is any digit, and N is
	  2-9 only.)  The reason is that the supply of area codes
	  using the N0/1X format is running out - about 130 have
	  been used, and the N11 codes are reserved for 411, 911, etc.

Adding exchange codes that look like area codes affects
the area codes that do it, but don't force anyone else to
change.  However, using area codes that look like the old
NNX exchange codes means *everybody* has to change; the
only way to tell the difference is by how many digits are
dialed.  The two main alternatives for this are:
	- Collect the first 7 digits, then wait to see if the caller
	  dials any more.  Everyone hates this; it's only use is for
	  international calls, and even then the # key lets you tell
	  it to stop timing.  People still hate it.

	- Dial "1" first.  People who don't have to do this find it
	  annoying, but most people have to dial "1" already.  (Just
	  when I'd gotten used to 9-800-311-1111.)
	  The main problem with this method is that it precludes
	  dialing "1 + 7 digits" for a long distance call in your
	  own area code.  People who have step-by-step telephone
	  switches (i.e. too primitive to do their own long-distance
	  billing) will have to dial 1-HomeAreaCode-NXX-XXXX.  This
	  is a drag, especially for people up in Newfoundland where
	  almost all the equipment is step-by-step, and where they
	  weren't going to run out of NNX codes for about 500 years.
	  (It also costs money for the phone company to change the
	  equipment;  there are a lot of places that are putting off
	  the change as long as possible.)

The next batch of area codes will look like NN0, with the first two
values being 260 and 530.  (See "Notes on the Network" for the rest
of the list.)

				Bill Stewart
				BTL- Holmdel NJ

dee@cca.UUCP (Donald Eastlake) (08/03/83)

I never had any objection to 1-Nxx-xxx-xxxx, it is the real number
as far as the world wide dialing scheme goes.  What really bugs
me is systems like Boston which require 1 before some seven digit
numbers and prohibit it before others.  Almost all my calls are
business calls and if I go to the effort of making a phone call
I could care less whether it is "long distance" or not (at least
if it is within North America).