joec@u1100a.UUCP (Joe Carfagno) (02/21/84)
I received a letter from the Board saying that it asked Chrysler for its position on my problem (see earlier article for details). That same day (at 5:00 pm!!!!!), I received a call from the factory rep. (remember him, the one who never returned my many phone calls...). He offered several excuses in an attempt to get me to say something to use against me. For example, he said the engineering staff thinks the engine skip is caused by the emission controls mandated by the federal govt. I disagreed, as I have ridden in several other New Yorkers that do not skip. Then he tried to get me to admit that the skip was small, and therefore, I could live with it. To this I responded that I did not spend $14K for a car with a skip in it. Using the words from New Jersey's Lemon Law, I reminded him that the skip "significantly impairs the value and use of the car". Would you spend $14K for a car if it had a teeny-weeny skip in the engine? The rep. should have submitted his position by now. I expect to hear from the board soon. Stay tuned for the hopefully happy ending to this story.