dave@utcsrgv.UUCP (Dave Sherman) (03/14/84)
We rented a Chevette from Alamo for a week in Miami two years ago.
I was happy enough with the car. They didn't give us half a
tank to start with; they gave us a virtually empty tank, and told
us we'd get no credit for gas we brought back. I prefer the full-tank
routine, since you don't have to play guessing games about how much gas
you're going to use towards the end of your rental.
The lineup for picking up the car was incredible. We came in
on December 25 , a busy time of year, which was obviously part of
the problem. But I would have liked to see more staff working. It
took up almost three hours to get our number called!
This time around (two months ago) we rented from General, again for
a week in Miami. I liked them a lot better. They give you a full tank
and ask you to bring it back full. We went half a day over our one-week
period, and they didn't charge us anything. Also, they told me that if
they did charge us for extra days, it would be at the same rate we paid
for the week, pro-rata (since we paid Cdn$58, or under US$47, for
the week with unlimited mileage, that's pretty cheap).
On the whole, therefore, I prefer General but wouldn't go as far
as to say "stay away from Alamo". The time of year (i.e., Xmas
week vs. a quite week towards the end of January) probably made a
big difference in both attitude and service.
Dave Sherman
Toronto
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{allegra,cornell,decvax,ihnp4,linus,utzoo}!utcsrgv!dave