[net.consumers] Sears credit card SNAFU

zben@umcp-cs.UUCP (03/15/84)

It all started when a local bank (Riggs of Wash DC) decided to sell its credit
card operation to some outfit in New York (Central Charge ==> Choice).  They
sent me a nice letter saying they could not just convert my CC card to a Choice
card because there was a problem with my credit rating.  I hadn't used the CC
card since my favorite local restaurant (which took CC) folded, but my
curiousity was piqued by this alleged "problem".  I took the time to track the
problem down, and found that the problem was with my Sears credit card.

Nearly a year before I had ordered a replacement part for a 10 year old Sears
blender.  I was totally suprised they could come up with a part for a cheap
($19.00) 10 year old appliance, even though it was not the correct color.
The part was 75 cents, they charged 50 cents for mailing it to me, so I had
a $1.25 charge on the credit card.  I didn't pay it for quite a while,
figuring I would buy something more substantial on the card and pay it off in
one swell foop.

So the credit check company (TRW credit services) has records from Sears that
indicate that I didn't pay my credit card bill for six months, BUT NOWHERE
DO THEY HAVE THE INFORMATION THAT THE AMOUNT IN QUESTION WAS A PIDDLING DOLLAR
AND A QUARTER.  I am being lumped in with some real deadbeats here and don't
like it one bit.

Incidently, I got the Sears card when I was a senior in high school making
$1.25 an hour as a theatre doorman.  I was Xmas shopping in a local Sears store
when a nice lady with a clipboard buttonholed me and filled out the application
*for* me right there in the store.  Can't beat that for convenience.

Ben Cranston