bwm@ccieng2.UUCP ( Brad Miller) (03/20/84)
Recently, I ordered a household vac through them, and when the order arrived it was a substitute for the one I had ordered (marked as equal or better value). Unfortunately, the one I had purchased listed for $299.00 (on sale for $199.00) and the one they shipped listed for $264.00. So, I took it back, explained the problem, and reordered. They again shipped me a substitute, this time, their best vac, listing for around $400. I'm not complaining! Shows you that yes, they do screw up sometimes, they are a BIG company after all, but they do have VERY GOOD customer service. -- ...[rlgvax, ritcv]!ccieng5!ccieng2!bwm