[net.consumers] 'Travel Agencies'

jhillis@ihuxx.UUCP (jhillis) (06/18/84)

In reference to being ones own travel agent, I recently received
a solicitation from Dun & Bradstreet for their Offical Airline Guide (OAG).
Included with the brochures was a flyer :-) for their new electronic
(online) OAG.  Being more intrigued than interested, I only glanced
at the information, but the guist was that for a one time fee of 50 dollars,
plus a small per use fee, one could access their online database from
any dialup type arrangment.  They were offering a free 30 day trial, so
some of you world travelers out their might want to contact D&B for more
information.

Jeff Hillis	ihux[fx]!jhillis

piety@hplabs.UUCP (Bob Piety) (06/20/84)

The D&B Official Airline Guide (OAG) is available via Compuserve, for a
slight surcharge above the regular rates.  No $50 initiation fee is
mentioned.

Bob

johnl@haddock.UUCP (06/21/84)

#R:drux3:-118100:haddock:29800003:000:1144
haddock!johnl    Jun 13 21:47:00 1984

There's no magic to locating a good travel agent.  They're just like the
rest of us -- some are smarter than others.  I've looked around until I
found one who didn't panic when I started looking over his shoulder when
he was making reservations and pointing out stuff in the book that he
hadn't noticed.  A problem these days, though, is that they all have these
new online reservation computers.  Now we hackers know enough never to
believe what a computer tells us, but most agents have not yet developed an
appropriately cynical attitude.  The reservation computers are all owned by
one airline or another (mostly American around here, United, Delta, and
Eastern in other parts of the country) and are, as their owners admit,
programmed to bias what they say in favor of the owning airline and
their friends.

I subscribe to the pocket edition of the Official Airline Guide which
costs about $48/year and is worth every penny, since it lists all of
the flights in chronological order.  It comes monthly and comes with
Frequent Flyer magazine which is amazingly good if you care about the
commercial air travel scene.

John Levine, ima!johnl

marcum@rhino.UUCP (Alan M. Marcum) (06/25/84)

I have an excellent travel agent -- one who has not only found me
very, very good fares and connections, but one who understands my
travel needs.  Yes, it helps that she's a friend.  Yes, it helps
that her husband works in the computer industry (compiler,
operating system, architecture research), so she DOES understand
the foibles of trusting the computer.  Yes, it helps that I
studied the travel agent industry for two separate projects while
in school.

Indeed, there are bad travel agents (I've had terrible
experiences with agencies for some of the companies with which
I've worked).  A real key is, how much effort have YOU put into
helping your agent understand your needs?

Well, I guess you could always learn to fly.....!
-- 
Alan M. Marcum		Fortune Systems, Redwood City, California
...!{ihnp4, ucbvax!amd70, hpda, sri-unix, harpo}!fortune!rhino!marcum